Andi Root Email & Phone Number

Omaha, Ne

Manages the coordinating team in conducting full cycle on-boarding process for all new hires, including background screenings, preparing new hire packets and offer letters, data entry within the Human Resources Information System (HRIS), and manages all on-boarding paperwork within records management system.Recommends new approaches to policies and procedures to support the continual improvement of the on-boarding process and implements new approaches within the coordinating team.Manages the I9 and e-verify process throughout all locations to ensure documents are completed correctly and compliant.Organizes and compiles affirmative actions and Equal Employment Opportunity (EEO) data with the coordinating team and verifies all team members' profiles are updated accordingly in the HRIS.Makes recommendations and manages the company's employment compliance program. Oversees effectiveness of third party vendor(s). Resolves issues on behalf of the company.

Greater Omaha Area

Facilitate backgrounds for new hires within all merchant segments.Communicate and work closely with new hires during their background process to ensure completion reflects TSYS policy.Manage day one orientation for new hires.Responsible for E-Verify process and ensuring TSYS completes within the government guidelines to remain in compliance.Lead training for our HR Business Partners and Office Managers that are new to our i9 E-Verify process.Work with contracted employees in transitioning to a permanent role within our company.Coordinate recruiting functions, such as career fairs, college visits, and scheduling interviews with the hiring managers.

Managed communication process between Tsys Merchant Solutions and the sales force.Assisted with sales managers and sales reps in meeting their overall strategic and production goals.Managed issues related to equipment, tools, applications, processes, sales representatives and merchants.Partnered with other areas of Merchants to identify root causes of issues/questions from the field and work towards solutions.Assisted with managing the Appointment Setting Team.

Omaha, Ne

Built strong relationships with new and existing clients for growth and sales opportunities.Demonstrated proficient knowledge and understanding of the Prepaid card industry to my clients.Fulfilled prepaid gift card orders placed by Corporate and Consumer clients.Reviewed and resolved client issues while conducting excellent customer service. Tracked all business development activities accurately and in a timely manner.Flagged possible fraud or suspicious activity.

Omaha, Ne

Developed new banking relationships with prospective clients and expanded existing relationships with current customers.Proactively worked toward achievement of personal and branch sales and customer service goals.Selling and cross-selling products while providing excellent customer service.Responsible for calling outbound customers with strong knowledge of our products while using needs assessment and consultative selling.

Omaha, Ne

Motivated staff to provide superior customer service and effectively communicate, influence, and interact with all types of customers, vendors, and co-workers.Responsible for marketing services to local business partners and build solid long-lasting relationships with key business decision-makers.Mentored, trained, managed, and promoted staff to encourage personal development growth.Established both individual and overall sales goals for the branch.Thorough understanding of P&L statements; including generating, accounting for, and tracking profits for the branch.

Bachelor'S Degree

Associate Of Arts (A.A.)

Activities and Societies: Graduated Cum Laude