* Building and setting up new development tools and infrastructure* Understanding the needs of stakeholders and conveying this to developers* Working on ways to automate and improve development and release processes* Identifying technical problems and developing software updates and ‘fixes’* Working with software developers and software engineers to ensure that development follows established processes and works as intended* Improving IT Application SDLC by implementing CI/CD process using Azure Devops, Deploy to IIS server, GCR and deploy to Kubernetes* SSH tools, Putty, Termius* Apache Jmeter tool test, Blazemeter/selenium* Mulesoft Anypoint Platform

Responsibility:* Maintain and Support Application such as : Billing System, BSS/OSS System, CRM System, Linknet/Firstmedia Mobile Application* Handling issue programs from end user, checking and fixing , escalate to upper layer (Developer), Open Access user and previllage (Admin DB/GUI Apps)* Handling/understand CRM apps (Amdocs Apps), inhouse apps (.aspx, DB Connection)* Sql query (Oracle DB, Sql Server, MySQL) * Good communication and able to serve out of office hour

Responsibility: * Maintenance of the internal product & infrastructure (backup, restore, setting parameter) * Follow up logs/bugs in client instance based on the SLA * Deployment project and upgrade to client instance * Reporting helpdesk performance * Develop custom feature for project delivery needs * Improvement of existing application performance Additional: - Client Support - Client Management - Problem Solving - Install Server & Application - Business Pocess Analysis - Database Administrator - Server Installation - Network Administration - Quality Assurance - Server Administrator - Server Maintenance - Management Data - Bug Fixing - Reporting - Deploy - User Testing - Training User - Follow Up Enhance - Create User ManualProject: All Project MinovaModules: All ModuleList Of Client1. PT BAYU BUANA GEMILANG2. PT. BANK MEGA3. PT BANK MEGA SYARIAH4. PT BANK NUSANTARA PARAHYANGAN5. PT CIMB NIAGA AUTO FINANCE6. PT ARGA BANGUN BANGSA 1657. PT HINO FINANCE INDONESIA8. PT INDOMOBIL FINANCE INDONESIA9. MEDIA KARYA SENTOSA10. PRAWEDA CIPTAKARSA11. RELIANCE INSURANCE12. SAMPOERNA STRATEGIC – Bank13. SAMPOERNA STRATEGIC – Koperasi14. PT VADS Indonesia15. PT TUGU PRATAMA INDONESIA16. PT. AL IJARAH INDONESIA FINANCE17. ROHTO LABORATORIES18. MNC19. SURVEYOR INDONESIA20. MANDIRI MANGEMENT INVESTMENTResponsible: Provide support and resolve problems to the end user’s satisfaction, Monitor and respond quickly and effectively to requests received, Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority

 PT. DWIMUKTI GRAHA ELEKTRINDOJABATAN : STAFF IT (Periode 2016 -2017)JOB DESK : - Trouble Jaringan- Trouble Absen Finger- Krimping Kabel Lan RG45- Printer- Maintenance Hardware PC- Maintenance Software (perbaikan windows/installasi) PT. DWIMUKTI GRAHA ELEKTRINDOJABATAN : ADMIN MARKETING (Periode 2017)JOB DESK : - Penawaran Harga- Rekap Penawaran- Sales Order- Rekap SO- Rekap Absen- Internal Memo- Pengecekan Barang kirim- Membuat Spesifikasi Teknis- Opname fisik- Cek Fisik