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Andrea Perez-Acosta Email & Phone Number
Information Technology Team Lead
at
Center for Family Health & Education
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Information Technology Team Lead
Location
Los Angeles, California, United States
Company size
Who is Andrea Perez-Acosta? Overview
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Quick answer
Andrea Perez-Acosta is listed as Information Technology Team Lead at Center for Family Health & Education, a company with 71 employees, based in Los Angeles, California, United States. AeroLeads shows a matched LinkedIn profile for Andrea Perez-Acosta.
Andrea Perez-Acosta previously worked as Service Desk Analyst at Center For Family Health & Education and Technical Support Engineer at Goguardian. Andrea Perez-Acosta holds Computer Science from Pasadena City College.
Company email context
Email format at Center for Family Health & Education
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Center for Family Health & Education
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Profile bio
About Andrea Perez-Acosta
As an experienced IT professional specializing in technical support, documentation, and troubleshooting, I bring a strong track record of enhancing user satisfaction and operational efficiency. With a focus on innovation and collaboration, I have consistently delivered measurable results.Key Achievements:Managed 100+ IT support tickets weekly, reducing repeat requests by 20% and ensuring high user satisfaction.Collaborated with teams to resolve complex technical issues, improving resolution times and communication.Provided multi-channel customer support, resolving diverse issues and reducing support dependency by 30% with comprehensive documentation.I get excited when having the opportunity to work with a collaborative team and emphasize the deployment of innovation. Open to exploring new opportunities to leverage my skills and drive success.I love connecting with new people; reach out at andperezac@gmail.com or here on LinkedIn.
Current workplace
Andrea Perez-Acosta's current company
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Center For Family Health & Education
4 roles
Andrea Perez-Acosta work experience
A career timeline built from the work history available for this profile.
Service Desk Analyst
CurrentEfficiently managed and resolved 100+ IT support tickets weekly, ensuring high levels of user satisfaction and minimizing downtime for critical operations.Proactively identified and implemented solutions for recurring technical issues, resulting in a 20% reduction in repeat support requests.Collaborated with senior IT personnel on complex issues.
Aug 2023 - Present
Technical Support Engineer
Investigated and resolved technical issues, leveraging analytical skills and algorithms to diagnose problems efficiently and minimize downtime.Collaborated with internal stakeholders and cross-functional teams, including engineering and QA, to develop solutions and ensure timely resolution of customer-reported problems.Documented troubleshooting actions in.
Feb 2022 - Jul 2023
Technical Support Specialist
Skytech Gaming
Provided exceptional multi-channel customer support, resolving diverse hardware and software issues.Diagnosed and troubleshot complex PC gaming issues, ensuring optimal customer satisfaction.Communicated technical solutions clearly and empathetically to customers.Continuously learned and applied the latest technology trends to enhance support quality.
Nov 2019 - Dec 2021
Team & coworkers
Colleagues at Center for Family Health & Education
Other employees you can reach at cffhae.org. View company contacts for 71 employees →
DR
David Roman
Colleague at Center For Family Health & EducationLos Angeles Metropolitan Area, United States
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JC
Jay Cruz
Colleague at Center For Family Health & EducationUnited States, United States
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Luke Villanueva
Colleague at Center For Family Health & EducationLos Angeles, California, United States, United States
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SC
Songyezi Cao
Colleague at Center For Family Health & EducationLos Angeles Metropolitan Area, United States
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PE
Pedro Escobar
Colleague at Center For Family Health & EducationClovis, California, United States, United States
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IC
Irene Carbajal
Colleague at Center For Family Health & EducationLos Angeles Metropolitan Area, United States
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TM
Tatiana Molinar
Colleague at Center For Family Health & EducationLos Angeles Metropolitan Area, United States
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GA
Guadalupe Acevedo-Aguilar
Colleague at Center For Family Health & EducationLos Angeles, California, United States, United States
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AG
Adam Garbawi
Colleague at Center For Family Health & EducationLos Angeles, California, United States, United States
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LP
Lilliana Perea
Colleague at Center For Family Health & EducationLos Angeles, California, United States, United States
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David Roman
Colleague at Center For Family Health & EducationLos Angeles Metropolitan Area, United States
View →
JC
Jay Cruz
Colleague at Center For Family Health & EducationUnited States, United States
View →
LV
Luke Villanueva
Colleague at Center For Family Health & EducationLos Angeles, California, United States, United States
View →
SC
Songyezi Cao
Colleague at Center For Family Health & EducationLos Angeles Metropolitan Area, United States
View →
PE
Pedro Escobar
Colleague at Center For Family Health & EducationClovis, California, United States, United States
View →
IC
Irene Carbajal
Colleague at Center For Family Health & EducationLos Angeles Metropolitan Area, United States
View →
TM
Tatiana Molinar
Colleague at Center For Family Health & EducationLos Angeles Metropolitan Area, United States
View →
GA
Guadalupe Acevedo-Aguilar
Colleague at Center For Family Health & EducationLos Angeles, California, United States, United States
View →
AG
Adam Garbawi
Colleague at Center For Family Health & EducationLos Angeles, California, United States, United States
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LP
Lilliana Perea
Colleague at Center For Family Health & EducationLos Angeles, California, United States, United States
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2 education records
Andrea Perez-Acosta education
Computer Science
Certification, Fire Science/Fire-Fighting
FAQ
Frequently asked questions about Andrea Perez-Acosta
Quick answers generated from the profile data available on this page.
What company does Andrea Perez-Acosta work for?
Andrea Perez-Acosta works for Center for Family Health & Education.
What is Andrea Perez-Acosta's role at Center for Family Health & Education?
Andrea Perez-Acosta is listed as Information Technology Team Lead at Center for Family Health & Education.
Where is Andrea Perez-Acosta based?
Andrea Perez-Acosta is based in Los Angeles, California, United States while working with Center for Family Health & Education.
What companies has Andrea Perez-Acosta worked for?
Andrea Perez-Acosta has worked for Center For Family Health & Education, Goguardian, and Skytech Gaming.
Who are Andrea Perez-Acosta's colleagues at Center for Family Health & Education?
Andrea Perez-Acosta's colleagues at Center for Family Health & Education include David Roman, Jay Cruz, Luke Villanueva, Songyezi Cao, and Pedro Escobar.
How can I contact Andrea Perez-Acosta?
You can use AeroLeads to view verified contact signals for Andrea Perez-Acosta at Center for Family Health & Education, including work email, phone, and LinkedIn data when available.
What schools did Andrea Perez-Acosta attend?
Andrea Perez-Acosta holds Computer Science from Pasadena City College.
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