Andrae Roberts-Dukes Email & Phone Number

Northeast Usa & Eastern Canada

• Developed and executed Celestyal Cruises’ sales plan to support business and profitability out of the northeast USA and eastern Canada sales regions. • Recruited and signed new travel partners, negotiating and implementing their commercial commission rate, net rates, coop marketing funds access, and override agreements as part of large goal to exceed sales targets• Created content and implemented strategy designed to consistently engage with travel partners and potential clients on social media channels• Built and maintained successful relationships with B2B and B2C partners. i.e.: travel agencies, tour operators, tourism bureaus, organizations, and affinity group organizers to expand Celestyal’s brand awareness and exceed objectives • Supported key accounts in the identification, evaluation, and execution of tactical promotional opportunities to increase sales revenue and enhance customer satisfaction• Fortified B2B and B2C relationships and brand building channels with effective communication, product training, live and virtual events, trade shows, consumer exhibitions, networking, and familiarization trips. • Monitored, evaluated, and forecasted sales results in my region to maintain alignment with the budget, taking corrective action where necessary, to improve account portfolio effectiveness• Planned and hosted travel partner educational experiences, ship inspections, and familiarization trips

De/Md/Dc/Va/Wv

• Effectively represented Trafalgar, Costsaver, and Brendan Vacations to the travel industry and general public• Maximized sales within my territory by cultivating strong relationships with travel partners and identifying opportunities• Developed and implement powerful business plans and marketing strategies to win business from new sources• Provided exceptional travel agent training; Host fam trips and events. Maintain consistent contact with travel partners via regular communication including targeted newsletters, demonstration videos, webinars, and social media• Utilized the Consultative Sales Process, effective planning, drive, and creativity to deliver outstanding sales results, regularly ranking among top sales managers globally. Top group sales manager • Strong interpersonal savvy, presentation skills, social media know-how, adaptability, also effective problem solver• Efficient budgeting and ROI as I identify and coordinate participation for trade events, consumer shows, opportunities for large scale training, networking, incentive placement, and marketing campaign implementation• Created memorable travel agent interactions, developing meaningful relationships with hundreds of travel agents including ITC/home-based, and key contacts across various consortia• Impactful communicator that can message brand elements and marketing concepts, actively listen, and engage audiences for supreme result

Baltimore, Maryland Area

• Educated homeowners on the alternative energy helping hundreds of families to join the solar energy movement• Cultivated a book of business generating leads, earning referrals, and maintaining strong relationships• Demonstrated high integrity to gain trust, put customers at ease, and closed sales with impactful in-home presentations• Represented the company at consumer events and my own seminars; a regular speaker at homeowners association meetings and fundraisers• Delivered strong results beating quotas, winning awards, and earned recognition among peers

La/Ms/Al/Ar & Md/Dc/De

• Positively impacted the number of guests booking Sandals and Beaches for vacations and group retreats• Led consumer sales events and seminars to actively promote the brands and produce immediate sales• Developed unique business plans, marketing strategies, and promotional opportunities with travel agents to uncover additional booking prospects and consistently grow business in my territory• Trained travel partners on product, concepts, and promotions. Hosted fam trips, seminars, and conventions• Delivered consistent sales results over and above performance goals, earning several awards and incentives.• Maintained strong relationships with travel partners to stay abreast on competition, changing industry trends, and kept my brands prominently displayed and a continual focal point with prospective clients• Identified and coordinated procurement for participation in trade events, agency produced shows, consumer events, opportunities for large scale training, and featured agency exclusive sales events

Cruise Ships

Independent art dealer aboard various international cruise lines including Royal Caribbean, Celebrity, Holland America, and OceaniaImplemented strategic marketing campaigns to maximize guest participation and drive salesUtilized powerful presentation skills in art appreciation lectures, professional consultation, sales events, and gallery unveilings for robust sales

Hawaiian Islands

Managed onboard client loyalty program and was responsible for all future cruise onboard sales programsHosted several events, presented to large audiences for future cruise sales and cruise vouchersLed the fleet in Cruise Rewards Sales and received regular recognition for my successDeveloped strategic marketing programs and created effective advertisingMaintained high energy levels and excellent customer servicePromoted after success as a Shore Excursions Sales Specialist

Baltimore, Maryland Area

Created powerful print and online advertising programs for local small to medium businessesManaged existing customer base while attracting new customers representing over $1 million in revenueServed as primary point of contact for customers, analyzing customer needs, developing solutions, delivering results, and maintaining relationshipsDelivered consistent sales results, over and above performance objectives, earning several awards and incentives