Andras Peter Email & Phone Number

Hungary

Building and managing the operations of an Employee Lifecycle Management organization within People Support Solutions for Switzerland. Scope of activities include a variety of people related (HR) processes in - and not limited to: Onboarding, Changes, Organizational Management, Offboarding, Relocation and Reference Letter Services. Span of control.

Hungary

My main achievement was leading a complex (100+) organisation prior to, and during the Vodafone/UPC (Liberty Global) merger in 2019. Focused on stabilizing and fully staffing the operational teams to execute the strategic integration and business transformation (Catamaran and Bridge) projects. Responsible for performing the following functions:- Training.

Hungary

My main achievement in this role was the conduction of a complete turnaround of the account: leading the team from a "contract at risk" to a "satisfied client" scenario with the best NPS score historically achieved on this account. Under my leadership, the team was stabilized (reduced attrition and fully staffed); client perception has changed to.

Budapest

My main achievement in this role was securing operational saving targets through the facilitation of innovation workshops, implementation of process improvement or automation initiatives, and gaining stakeholder acknowledgement of financial savings achieved through these projects. - Project leader: managing global transformation projects, local.

Hungary

My main achievements as Line Manager were the following: - People Management Excellence Award for outstanding performance. - 60%+ turnaround time reduction in service,- leading the transition of the function from Budapest to Bratislava as push and pull manager in July-August 2014, full redeployment of staff and remote leadership responsibilities until year.

Slovak Republic

My main achievements as Line manager of this team were as follows:- People Management Excellence Award for outstanding performance.- 60%+ cycle time reduction in service,- leading the transition of the function from Budapest to Bratislava as push and pull manager in July-August 2014, full redeployment of staff and remote leadership responsibilities until.

Hungary

Promotion each year to a new role thanks to exceptional performance and capacity:2010-13 Technical Support Team Leader 2011-13 Project Manager 2012-13 Service Delivery Manager- Management of the major key accounts' imaging-, printing- and accounting-system consolidation projects delivered in Hungary (for eg. MOL, TEVA, CIB Bank, Erste Bank).- Client facing.

Lisbon, Portugal

My main achievement in this role was that I have gained a leadership award, recognised as "Employee of the Month" already in my 3rd month of employment. Another main achievement was the management and resolution of 7 major incidents running in parallel in a single working day. - Major incident manager, duty service delivery manager for EMEA.- Supervising.

Carnaxide, Lisbon Area, Portugal

- Fraud analyst and customer service representative at Geoban (Santander Bank Group) for Abbey Bank clients based in the United Kingdom. - Customer database analysis, -development and -update, transaction monitoring system supervision and -update. - Responding to fraud- and security alerts: analysis-, detection- and prevention of card fraud; identifying.

My main achievement in this role was the start-up of the IT business line of events based on my own idea and initiative, which became the most profitable line of business during my leadership. Another key achievement was my consistent sales performance, being consecutively in the Top 3 sales executives of the company. - Sales manager, team leader, project.

- Working as inside sales representative in an international telesales team. - Reporting to sales team manager. - Researching new leads, acquiring new clients, negotiating and closing deals at the leading corporations in CEE, Scandinavia and Russia/CIS regions. - CXO-level accounts established primarily in IT, Project Management and Marketing departments..

- Organization and coordination of intensive language courses and cultural trainings for European Erasmus scholarship students and for students attending from Notre Dame University, Perth (Australia). - Responsible for international relations and external communications, events organizer, website developer and administrative supervisor.

Masters, Communications (Public Relations & Marketing)

Activities and Societies: reporter and cameraman, ETV (University Television Channel) music and sports correspondent journalist, Pázmány.

Masters, English (Language, Literature And Linguistics)

Activities and Societies: Renaissance Specialization Tier Teacher, Interpreter and Translator

Erasmus Masters Scholarship, English And Communications, Event-Organizing