I have more than 15 years of extensive leadership, management and training experience at major corporations and non-profit organizations. I am skilled at building relationships and establishing strategic alliances and partnerships. I have significant expertise in implementing procedural standards of operation and ongoing training programs. I have achieved success in marketing, sales and operations and I am well versed in developing high performance teams to improve productivity and profitability.I have a successful track record of transferable leadership skills in: Culture/Change Management, Strategic Planning and Tactical Execution; Technology Transfer; Total Quality Management, and delivering bottom- line results in general management, operations, quality, finance and sales. Specialized Business Skills include:go-live support experience in IT and operations; ability to align technology solutions with business strategies and quickly understand clinical, business and real-estate operations supported by applicationFacilitation experience with RESPA/ERP e-business solutions, HUD-1 settlement statement disclosures, PeopleSoft/EMR/HMR Medical Software, Mortgage and Retail Banking TrainingFacilitating eLearning, VILT, Live/Net Meeting, instructor-led training LMS, SharePoint and HRISSuccessful track record with Culture/Change Management, Strategic Planning and Tactical ExecutionPracticed S.U.R.E. process (Support, Understanding, Realization, and Evaluation) used in post course follow-up; implemented business strategies, to grow bottom lines and enhance productivityDesign, develop, and implement learning strategies, curriculum and delivery for training programs