A highly accomplished management professional is offering more than 13 years’ extensive experience developing and enhancing client relations and engagement to increase revenue, profitability, and competitive advantage. Reputed for building and maintaining long-term and trusted alliances with both internal and external stakeholders on various levels. Demonstrate success in translating and implementing the customer service strategy to ultimately improve the service delivered to customers. Leverage the unique ability to empower employees through personal development in order to achieve department and strategic company objectives. Utilise a strong understanding of the marketing team’s role in effectively communicating products and services to customers in support of marketing, new business development initiatives and client relations.Key Competencies such as: People Management  Client Relations  Customer Service  Commercial Awareness  Strategy Management  Leadership  Product Management  Client/Stakeholder Engagement  New Business Development  Relationship Management  Risk Management  Process Improvement  Communication  Problem Resolution  Project Management  Passionate  Mentoring  Industry Expertise  Employee Development  Marketing  Financial Acumen  Work Ethic  Decision-making  Presentation  Interpersonal Skills