Support Supervisor
Current
Feb 2021 - Present
AeroLeads people directory · profile
André Harmse Email & Phone Number
Support Supervisor at Comb Communications
at
Comb Communications
1 work email found
@comb-communications.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Support Supervisor at Comb Communications
Location
City Of Johannesburg, Gauteng, South Africa
Company size
Who is André Harmse? Overview
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Quick answer
André Harmse is listed as Support Supervisor at Comb Communications at Comb Communications, a company with 13 employees, based in City Of Johannesburg, Gauteng, South Africa. AeroLeads shows a work email signal at comb-communications.com and a matched LinkedIn profile for André Harmse.
André Harmse previously worked as Support Supervisor at Comb Communications and Service Delivery Manager at Altron Bytes Document Solutions. André Harmse holds B.Comm It Management from Mancosa.
Company email context
Email format at Comb Communications
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*@comb-communications.com
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AeroLeads found 1 current-domain work email signal for André Harmse. Compare company email patterns before reaching out.
Profile bio
About André Harmse
I am a disciplined Information Technology Management professional with over 20 years experience in managing various support teams on inbound and outbound service desks, 2nd tier on-site and Remote Support Technicians in the financial and petroleum industries, as well as managing key accounts in the printing environment. I possess strong incident management, SLA / OLA, problem management and request management skills in line with ITIL processes and have been recognised for influencing teams and individuals to achieve the best in their positions. My track record includes regularly achieving customer satisfaction. AREAS OF EXPERTISE ⇨ HR and IR principles and resource management.⇨ Service desks and vendor management.⇨ ITIL and other relevant frameworks.⇨ Knowledge management principles. ⇨ Reporting principles.⇨ SLA’s and Statement of Work management.⇨ T-Systems and OI policies and processes.KEY STRENGTHS ⇨ An inspiring leader.⇨ Able to think laterally, provide solutions & exercise independent judgment in resolving problems.⇨ Able to communicate in a manner appropriate to the audience.⇨ Excellent internal and external negotiation skills with the ability to engage and influence clients.⇨ Good interpersonal skills - works well with others, motivates and encourages.⇨ Advanced analytical, troubleshooting and problem solving skills.⇨ Effective judgement and decision making skills.⇨ Change management relating to people.⇨ Strong customer focus and experience in recognising customer needs.⇨ Strong business vision and strategic acumen.⇨ Energetic performer with an upbeat, positive attitude.⇨ Results oriented - focused on productive and high-yield activities.✔ See my achievements listed below.
Listed skills include Incident Management, It Service Management, Service Delivery, It Operations, and 45 others.
Current workplace
André Harmse's current company
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Comb Communications
9 roles
André Harmse work experience
A career timeline built from the work history available for this profile.
Service Delivery Manager
Current areas of my responsibility include:⇨ Project Delivery.⇨ Project implementation to enhance and improve technology for clients.⇨ Manage Operational requirements for client base.⇨ Manage on site resources at all client sites.⇨ Adhere to SLA’s to ensure no penalties are imposed.⇨ Implement SIP’s and manage through to resolution.⇨ Budgeting, forecasting.
May 2016 - Jul 2019
National Sla Manager
Current areas of my responsibility include:⇨ Project Delivery.⇨ Manage Operational requirements for client base.⇨ Manage on site resources.⇨ Adhere to SLA’s to ensure no penalties are imposed.⇨ Implement SIP’s and manage through to resolution.⇨ Projects.
Sep 2015 - Apr 2016
Im Service Owner
Current areas of my responsibility include:⇨ TelePresence & Video Conferencing.⇨ MeetMe.⇨ Resources.⇨ Marketing.⇨ Technology: display services, video conferencing & data projectors.⇨ Projects.ACHIEVEMENTS✔ Saved the company ±R16 million in overseas travel which was achieved through ensuring stability and availability of collaboration services.
Sep 2013 - Jan 2015
Specialist Im: Customer Care
My duties included, but were not limited to:⇨ Actively managing customer service complaints & general perception of IM Service delivery.⇨ Addressing resolution complaints with the Service Desk and relevant service providers.⇨ Driving customer satisfaction improvements by providing insight & recommendations.⇨ Ensuring that quality ICT Customer Service is.
Oct 2012 - Sep 2013
Support Centre Team Leader (Service Delivery Management)
My duties included, but were not limited to:⇨ Aligning with the wider OI and Service Desk in order to drive efficiencies on a process level.⇨ Enforcing the optimal use of tool sets and OI Standards and Governance.⇨ Establishing & improving operational procedures & work instructions.⇨ Establishing and maturing the Support Centre capability and Centre of.
Apr 2011 - Aug 2012
Team Leader - Sasol Service Desk
My duties included, but were not limited to:⇨ Acting as a point of escalation for agents & informing the Front Office Manager of escalations.⇨ Assisting the Incident Coordinator during P1/P2 outages to ensure that all agents are available.⇨ Attending various meetings with Incident Management & internal resolver groups.⇨ Coordinating Service Desk resources.
Jan 2010 - Mar 2011
Manager - Exchange Team
My duties comprised of, but were not limited to, providing internal support for Standard Bank staff for all mail related platforms, including: ⇨ Exchange 2003 / 2007.⇨ Office Communicator (OCS).⇨ RightFax.⇨ Blackberry Enterprise.⇨ Lotus Notes.⇨ Planning and implementing the successful roll-out of Lotus Notes into Namibia.⇨ Planning and implementing.
Mar 2009 - Dec 2009
Manager - Front Office ★ Technical Specialist ★ Team Leader ★ Lan Support Technician
Sep 1996 - Feb 2009
Team & coworkers
Colleagues at Comb Communications
Other employees you can reach at comb-communications.com. View company contacts for 13 employees →
TN
Thembani Nkolongwane
Colleague at Comb Communications
Krugersdorp, Gauteng, South Africa, South Africa
View →
HV
Helena Van Staden
Colleague at Comb Communications
City Of Johannesburg, Gauteng, South Africa, South Africa
View →
SM
Sohana Matabadal
Colleague at Comb Communications
City Of Johannesburg, Gauteng, South Africa, South Africa
View →
JM
Johnson Mwasya
Colleague at Comb Communications
Kenya, Kenya
View →
CC
Claude Campbell
Colleague at Comb Communications
City Of Johannesburg, Gauteng, South Africa, South Africa
View →
JT
Jacob Tsotetsi
Colleague at Comb Communications
City Of Johannesburg, Gauteng, South Africa, South Africa
View →
MG
Marcello Gagiano
Colleague at Comb Communications
Johannesburg Metropolitan Area, South Africa
View →
ME
Mamma Elsa
Colleague at Comb Communications
City Of Johannesburg, Gauteng, South Africa, South Africa
View →
Thembani Nkolongwane
Colleague at Comb Communications
Krugersdorp, Gauteng, South Africa, South Africa
View →
HV
Helena Van Staden
Colleague at Comb Communications
City Of Johannesburg, Gauteng, South Africa, South Africa
View →
SM
Sohana Matabadal
Colleague at Comb Communications
City Of Johannesburg, Gauteng, South Africa, South Africa
View →
JM
Johnson Mwasya
Colleague at Comb Communications
Kenya, Kenya
View →
CC
Claude Campbell
Colleague at Comb Communications
City Of Johannesburg, Gauteng, South Africa, South Africa
View →
JT
Jacob Tsotetsi
Colleague at Comb Communications
City Of Johannesburg, Gauteng, South Africa, South Africa
View →
MG
Marcello Gagiano
Colleague at Comb Communications
Johannesburg Metropolitan Area, South Africa
View →
ME
Mamma Elsa
Colleague at Comb Communications
City Of Johannesburg, Gauteng, South Africa, South Africa
View →
2 education records
André Harmse education
B.Comm It Management
Mancosa
Grade 12 (Matric)
Birchleigh High School
FAQ
Frequently asked questions about André Harmse
Quick answers generated from the profile data available on this page.
What company does André Harmse work for?
André Harmse works for Comb Communications.
What is André Harmse's role at Comb Communications?
André Harmse is listed as Support Supervisor at Comb Communications at Comb Communications.
What is André Harmse's email address?
AeroLeads has found 1 work email signal at @comb-communications.com for André Harmse at Comb Communications.
Where is André Harmse based?
André Harmse is based in City Of Johannesburg, Gauteng, South Africa while working with Comb Communications.
What companies has André Harmse worked for?
André Harmse has worked for Comb Communications, Altron Bytes Document Solutions, Bytes Document Solutions, Sasol, and T-Systems South Africa (Tssa).
Who are André Harmse's colleagues at Comb Communications?
André Harmse's colleagues at Comb Communications include Thembani Nkolongwane, Helena Van Staden, Sohana Matabadal, Johnson Mwasya, and Claude Campbell.
How can I contact André Harmse?
You can use AeroLeads to view verified contact signals for André Harmse at Comb Communications, including work email, phone, and LinkedIn data when available.
What schools did André Harmse attend?
André Harmse holds B.Comm It Management from Mancosa.
What skills is André Harmse known for?
André Harmse is listed with skills including Incident Management, It Service Management, Service Delivery, It Operations, Itil, Service Management, It Management, and Itil V3 Foundations Certified.
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