I have worked at Vodacom where my responsibilities included managing both inbound calls and e-mails from customers. I possess a solid background in taking incoming calls and e-mails and providing information to customers in the minimum of time. Moreover, I have the ability to assure quality in each interaction with a client as I understand the value of time for both the customers and the company.Possessing an inborn ability to work in a fast-paced and result-oriented environment, I have the ability to learn and grasp the company’s products and services quickly in order to assist customers. Since I am bilingual in English and Afrikaans, I can work with more customers effectively.