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Andre Filipe Lopes Email & Phone Number

Service Desk Team Lead at Rapport Guest Services
Location: London, England, United Kingdom 8 work roles 1 school
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Current company
Rapport Guest Services
Role
Service Desk Team Lead
Location
London, England, United Kingdom
Company size
643 employees

Who is Andre Filipe Lopes? Overview

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Quick answer

Andre Filipe Lopes is listed as Service Desk Team Lead at Rapport Guest Services, a company with 643 employees, based in London, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Andre Filipe Lopes.

Andre Filipe Lopes previously worked as Guest Service Team Leader at Rapport Guest Services and Service Desk Coordinator at Rapport Guest Services. Andre Filipe Lopes holds 12° Ano, Hospitality Course For Front Desk Receptionist from Professional School Of Hospitality And Tourism Of Lisbon.

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Rapport Guest Services

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Profile bio

About Andre Filipe Lopes

Passionate for Hospitality and looking for new challenges and opportunities to grow in my career, showing what i'm capable of and what I've learned in my 6 years on Front Desk.

Current workplace

Andre Filipe Lopes's current company

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Rapport Guest Services
Rapport Guest Services
Service Desk Team Lead
London, GB
Website
rapport.eu.com
Employees
643
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8 roles

Andre Filipe Lopes work experience

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Guest Service Agent

Doubletree By Hilton London Greenwich

London, United Kingdom

-Managing incoming phone calls (internal and external) and emails. -Process any guest requests for wake up calls, calling another room and other requests related to placing or receiving calls.-Dealing with confirmation requests and general inquiries.-Dealing with guests requests for Housekeeping and Maintenance (HOTSOS).-Update guests details on the system.

Nov 2018 - Jul 2021

Switchboard Operator

St. Ermin'S Hotel

Answering internal and externall phone calls.Dealing with guests request, including room service orders and housekeeping service.Dealing with email requests for invoices and billing. Minibar control with system ( Opera) and post the charges to the respective room.Organizing in daily basis the archive of guests in house.Dealing with stationary requests for.

Sep 2017 - Oct 2018

Front Desk Agent / Housekeeper

Best Western Plus Vauxhall Hotel

Londres, Reino Unido

Presentation and welcoming clientsManaging incoming phone calls and mailClients check-in and check-out, receiving payments (cash, visa, etc) and printing invoices Insert new reservations in the system (Brilliant)Control of availability online ( Booking.com, Siteminder) Night auditor – closing the day invoices and cashiers; checking the reservations for the.

Feb 2017 - Sep 2017

Assistant Housekeeper

Olaias Park Hotel

Lisboa E Região, Portugal

Room inspectionControl of the rooms cleaning with the system ( Host10)Realization of the Housekeeping Control with the ReceptionHelp with the clean process of the rooms ( cleaning bathroom and making the beds)Reposition of the amenities and cleaning products at the floor storageSupport at the Laundry (ironing, folding and use of the washing machines and.

Apr 2016 - Oct 2016
Team & coworkers

Colleagues at Rapport Guest Services

Other employees you can reach at rapport.eu.com. View company contacts for 643 employees →

VR Varsha Rughoo Madzia Varsha Rughoo Madzia Colleague at Rapport Guest ServicesIreland, Ireland View → RA Rebecca Arroyo Rebecca Arroyo Colleague at Rapport Guest ServicesNew York, New York, United States, United States View → NR Nathalia Roldan Mesa Nathalia Roldan Mesa Colleague at Rapport Guest ServicesLondon, England, United Kingdom, United Kingdom View → AC Amelie Chevrier Amelie Chevrier Colleague at Rapport Guest ServicesUnited Kingdom, United Kingdom View → VF Vanessa Ferriello Vanessa Ferriello Colleague at Rapport Guest ServicesUnited States, United States View → DS Dovile Saumanaite Dovile Saumanaite Colleague at Rapport Guest ServicesLondon, England, United Kingdom, United Kingdom View → EM Edwin Melendez Edwin Melendez Colleague at Rapport Guest ServicesStaten Island, New York, United States, United States View → MN Marina Novoselskaja Marina Novoselskaja Colleague at Rapport Guest ServicesLondon, England, United Kingdom, United Kingdom View → JK Jane Krumlova Jane Krumlova Colleague at Rapport Guest ServicesLondon, England, United Kingdom, United Kingdom View → RC Roxana C. Roxana C. Colleague at Rapport Guest ServicesWatford, England, United Kingdom, United Kingdom View →
1 education record

Andre Filipe Lopes education

  • Professional School Of Hospitality And Tourism Of Lisbon
    Professional School Of Hospitality And Tourism Of Lisbon
    Hospitality Course For Front Desk Receptionist
FAQ

Frequently asked questions about Andre Filipe Lopes

Quick answers generated from the profile data available on this page.

What company does Andre Filipe Lopes work for?

Andre Filipe Lopes works for Rapport Guest Services.

What is Andre Filipe Lopes's role at Rapport Guest Services?

Andre Filipe Lopes is listed as Service Desk Team Lead at Rapport Guest Services.

Where is Andre Filipe Lopes based?

Andre Filipe Lopes is based in London, England, United Kingdom while working with Rapport Guest Services.

What companies has Andre Filipe Lopes worked for?

Andre Filipe Lopes has worked for Rapport Guest Services, Doubletree By Hilton London Greenwich, St. Ermin'S Hotel, Best Western Plus Vauxhall Hotel, and Olaias Park Hotel.

Who are Andre Filipe Lopes's colleagues at Rapport Guest Services?

Andre Filipe Lopes's colleagues at Rapport Guest Services include Varsha Rughoo Madzia, Rebecca Arroyo, Nathalia Roldan Mesa, Amelie Chevrier, and Vanessa Ferriello.

How can I contact Andre Filipe Lopes?

You can use AeroLeads to view verified contact signals for Andre Filipe Lopes at Rapport Guest Services, including work email, phone, and LinkedIn data when available.

What schools did Andre Filipe Lopes attend?

Andre Filipe Lopes holds 12° Ano, Hospitality Course For Front Desk Receptionist from Professional School Of Hospitality And Tourism Of Lisbon.

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