Andre Mace Email & Phone Number

-Executed over 1000 test cases across website, mobile app, video game, banking and payment platforms utilizing JIRA/TestRail to identify, report, and collaborate resolving approved bugs.-Recorded over 1500 Bugzilla bug cases through localization, exploratory, and functional testing methods, utilizing picture and video evidence for project deliverable reports.-Engage in Software Testing Life Cycle (STLC) sprint meetings through Slack/Zoom to actively collaborate with cross-functional teams on 800+ products.

-Collaborated in Agile Software Development Life Cycle (SDLC) and STLC environments to develop test plans based on customer Business Requirement Documents (BRD), ensuring 100% test coverage for retail website.-Utilized Zephyr to create test cases from user stories and executed action steps with bug reports in JIRA.-Led automation backlog project using Selenium WebDriver, resulting in a 15% reduction in regression suite testing time.

Marietta, Ga

-Managed cross-functional team of 30 at Lockheed-Martin Aeronautics to streamline F-35, C-130J, and C5’s production planning, inventory management, logistics, and kitting processes utilizing SAP.-Improved efficiency and reduced costs by implementing Lean Six-Sigma practices, resulting in 99.8% kit accuracy rate, reducing kit release time from 9 to 7 days, and passing 6 Defense Contractor Management Audits (DCMA.)-Developed and implemented Standard Operating Procedures (SOP) within ISO9001 framework, leading to a 10% increase in KPIs, enhanced scorecard metrics, improved safety measures, and optimized execution of Continuous Improvement projects.

Marietta, Ga

-Enrolled customers, processed payments, and sold external utility services to residential and commercial natural gas accounts.-Scheduled and dispatched field orders to technicians for meter turn on/off and emergency gas leaks, ensuring prompt response times and customer satisfaction.-Top 10 in sales 16/20 eligible months by exploring customer needs and providing detailed options for account.