André Miguel Email & Phone Number

São Paulo, Brasil

• Reported functionally to the LATAM T&O Director and to the project leader, being responsible for a team of Analysts when needed for the project.• Conducted operational analysis of SSC, considering processes, technology, and human resources for centralization, optimization, standardization, and automation of operations.• Served as Change Management Leader in a global project to standardize payroll providers, processes, and automations for Southeast Asia.• Implemented SSC, self-service platform, and work schedule management for the agribusiness industry, ensuring operational efficiency and effectiveness.• Acted as Change Management Leader in a project for SAP S/4HANA in the end-to-end tower for the pharmaceutical industry.• Served as Global Process Owner in reviewing HR processes, developing Desk Top Procedures (DTP) documents, and facilitating knowledge transfer to the operations team for the packaging industry.• Reviewed content and materials, assisting in the implementation of a leadership development and training platform for small and medium-sized financial industry firms.• Prepared reports and consolidated information for the implementation of the change management area in a financial institution.• Conducted workshops on process analysis and optimization for the SSC.• Participated in structuring the Leadership and Culture offering with a focus on projects related to ESG culture, promoting sustainable and responsible practices within the organization

• Reported to Production and Operations Managing Partners, responsible for 1 Analyst• Structured talent attraction processes

São Paulo

Head of HR Jan/20 – Dec/20• Reported to the CEO and LATAM HR Director, responsible for managing 1 Manager and 1 Coordinator• Managed all HR subsystems (D&I, R&S, T&D, Performance Evaluation, HR Systems, Job Positions and Salaries, Payroll, Health and Safety, Labor Relations, and Facilities)• Local leadership for the global McCann Worldgroup event - Day For Meaning, focusing on inclusive awareness discussion and action plan development• Facilitation and organization of the weekly event called: Thursdays in Quarantine• Development and structuring of the Reduced Work Hours Plan and subsequent Return to Work plan (COVID-19)HR Manager Mar/18 – Dec/19• Reported to the CFO and LATAM HR Director, responsible for managing 1 Coordinator and 1 Analyst• Implemented the D&I program in partnership with Tree Diversity consulting• Implemented Agile methodology/culture in partnership with Mestre GP consulting• Development and creation of tools for technical skills, competencies, and behavioral profile mapping• Information organization for tax credit recovery of termination benefits in partnership with Peixoto & Cury ~ 120kHR Coordinator Apr/16 – Feb/18• Reported to the CFO and LATAM HR Director, responsible for managing 3 Analysts• Conducted organizational climate surveys in partnership with GPTW and implemented improvement actions• Conducted job and salary surveys with Towers Watson consulting and their follow-ups• Implementation of Admission, Dismissal, Vacation, and Expense Reimbursement Policies• Implementation of the Onboarding program• Implementation of time clock and flextime• Management of taxi service providers, mobile telephony for cost reduction, Occupational Health and Safety for e-Social compliance (PPRA/PCMSO/Periodic Examination/Risk Assessment/Fire Escape Route and CIPA), and AVCB

São Paulo Area, Brazil

• Reported to the HR Manager, responsible for managing 1 Intern• Reviewed and updated HR Policies and Forms• Job description, review, and salary analysis• Management of Performance Evaluation and Business Objectives• Review and analysis of HR and Occupational Health and Safety processes - RACI Matrix• Management of Recruitment & Selection processes for all company levels• T&D management - Sidel Academy• Management of visa and relocation processes for Expatriates• Management of employee information in the SAP system for the Brazilian affiliate

HR Coordinator Apr/11 – May/13• Reported to the HR Manager.• Managed the HR information system (SuccessFactors), including communication and training for the performance evaluation process.• Development and revision of HR information and processes for standardization and optimization.• Management of organizational climate surveys and subsequent improvement actions Senior HR Analyst Jun/08 – Mar/11HR Analyst Jun/06 – Jun/08HR intern Sep/05 – Jun/06• Development and implementation of Talent Acquisition and Development, Internship, Youth Apprentice, and Language Policies• Implementation of the new employee integration process• Management of the Recruitment & Selection process for all levels of the company• Managed the Talent Development process, utilizing LNT, creating training schedules, evaluating results, approving consulting/schools, budget control, and monitoring indicators• Conducted Job and Salary Surveys (Mercer/Hay)• Conducted Employee Engagement Surveys - Great Place to Work (2007)

Postgraduate Degree, Psicoterapia Assistida Por Psicodélicos

Especialista Em Gestão Estratégica De Pessoas, Modelos De Gestão Estratégica De Pessoas

Graduação Em Psicologia, Psicólogo