Andre Reuvers Email & Phone Number

Responsible for EMEA Customer Experience, committed to deliver excellent services to all SaaS and On-Premises clients.

Responsible for Global Services, committed to deliver excellent support and consultancy services to all SaaS and On-Premises clients.

Amsterdam Area, Netherlands

Responsible for Global Operations, committed to deliver excellent support and consultancy services to all SaaS and On-Premises clients. ZyLAB facilitates truth-finding missions through large or small electronic datasets related to business critical projects of governmental agencies, law firms and companies of any size.ZyLAB ONE eDiscovery uses the latest Artificial Intelligence and Data Science tools to accelerate truth-finding missions along the typical dimensions Who, When, Where, Why, What, How, and How Much.ZyLAB is positioned as “leader” in Gartner’s latest Magic Quadrant for eDiscovery Software, ranked #1 for complete EDRM eDiscovery in analysts’ “Critical Capabilities for E-Discovery Software” report and has received numerous other industry accolades over the last 3 decades.

Amsterdam Area, Netherlands

Responsible for ZyLAB's global Technical Support.ZyLAB facilitates truth-finding missions through large or small electronic datasets related to business critical projects of governmental agencies, law firms and companies of any size.ZyLAB ONE eDiscovery uses the latest Artificial Intelligence and Data Science tools to accelerate truth-finding missions along the typical dimensions Who, When, Where, Why, What, How, and How Much.ZyLAB is positioned as “leader” in Gartner’s latest Magic Quadrant for eDiscovery Software, ranked #1 for complete EDRM eDiscovery in analysts’ “Critical Capabilities for E-Discovery Software” report and has received numerous other industry accolades over the last 3 decades.

Amsterdam Area, Netherlands

Responsible for managing SDL Tridion's global technical support through offices in Amsterdam, New York, San Jose (CA) and Tokyo. Started Technical Support North America in New York and San Jose (CA) in 2006 and Tokyo in 2009.SDL Web Content Management Solutions is the leader in Web Content Management Solutions. Since its establishment in 1999, SDL WCMS has focused on providing its customers with web content management solutions. SDL WCMS works in close partnership with its customers to develop solutions that fulfill real, practical business needs.

Amsterdam Area, Netherlands

SDL Tridion is the leader in Web Content Management Solutions. Since its establishment in 1999, SDL Tridion has focused on providing its customers with web content management solutions. SDL Tridion works in close partnership with its customers to develop solutions that fulfill real, practical business needs.Responsible for coordinating Tridion Customer Support activities. Responsible for all first line interaction with customers and monitoring of priorities and progress of incoming workload. In addition, owned or co-owned projects that focused on protecting and expanding the annual maintenance and support revenue stream.

Utrecht Area, Netherlands

Sybase is the largest enterprise software and services company exclusively focused on managing and mobilizing information. Responsible for managing day to day operations for Sybase Europe, Middle East & Africa Customer Services. This team consisted out of 6 direct reports – Customer Support Specialists, responsible for first line contact with EMEA customers and distributors. The team was responsible for the intake of all incoming support requests and the distribution of technical support requests to second line.