Implemented structure, processes and creating culture, which led the store to best variable ops month in over 4 years. Increased front gross by 130.5% Increased finance gross by 153% Increased sales units by 165%

Strategic leadership in variable operations, implementing processes and fostering a team-first culture conducive to sales growth and customer satisfaction. Successfully orchestrated a store turnaround, achieving a year-over-year gross increase of $500k despite selling over 250 fewer units. With an average of 10 sales reps this year, achieved the highest sales and gross performance in the last three years.

Provided dynamic leadership to the sales team, offering guidance, training, and fostering a culture of professionalism and exceptional customer service. Successfully directed the team in achieving monthly objectives and optimizing profits across Showroom, E-commerce, and phone ups. Notably, in 2018, we achieved outstanding year-over-year results, including a remarkable 120% increase in variable gross, a significant 132% boost in F&I gross, and the attainment of the highest monthly variable… Show more Provided dynamic leadership to the sales team, offering guidance, training, and fostering a culture of professionalism and exceptional customer service. Successfully directed the team in achieving monthly objectives and optimizing profits across Showroom, E-commerce, and phone ups. Notably, in 2018, we achieved outstanding year-over-year results, including a remarkable 120% increase in variable gross, a significant 132% boost in F&I gross, and the attainment of the highest monthly variable gross in the store's history. Show less

Spearheaded the sales team to align with the GM's vision and goals, driving business success across Showroom, E-Commerce, and Phones to maximize total gross profit. Played a pivotal role in engaging and motivating the sales team to achieve key performance goals while efficiently managing inventory. Notably, achieved a remarkable 137% increase in new car sales in 2015 and a subsequent 124% increase in 2016. These achievements contributed to a substantial 210% increase in F&I and internet closing… Show more Spearheaded the sales team to align with the GM's vision and goals, driving business success across Showroom, E-Commerce, and Phones to maximize total gross profit. Played a pivotal role in engaging and motivating the sales team to achieve key performance goals while efficiently managing inventory. Notably, achieved a remarkable 137% increase in new car sales in 2015 and a subsequent 124% increase in 2016. These achievements contributed to a substantial 210% increase in F&I and internet closing rates, elevating them from 2% to an impressive 11.78%. Show less

Led a dynamic team in delivering exceptional customer experiences. Spearheaded the selection, training, coaching, development, and retention of top-tier sales associates, contributing to a substantial increase in market share, achievement of targeted unit sales, and enhanced profit margins

Directed daily operations for the world's busiest single-runway airfield, overseeing 473,014 aircraft movements annually. Managed the processing of 27,600 prior permission requests for aircraft landings and responded to 433 in-flight/ground emergencies yearly. Orchestrated the scheduling of medical flights for thousands of injured military troops and facilitated the safe return of fallen heroes. Coordinated and monitored construction projects on the airfield totaling $623 million, involving… Show more Directed daily operations for the world's busiest single-runway airfield, overseeing 473,014 aircraft movements annually. Managed the processing of 27,600 prior permission requests for aircraft landings and responded to 433 in-flight/ground emergencies yearly. Orchestrated the scheduling of medical flights for thousands of injured military troops and facilitated the safe return of fallen heroes. Coordinated and monitored construction projects on the airfield totaling $623 million, involving multiple national command elements. Interacted and coordinated VIP aircraft movements for high-profile dignitaries, including Presidents, Prime Ministers, Foreign Ministers, Congressional delegations, Chiefs of Defense, and General Officers of foreign states. Show less