Andrea Benoit Email & Phone Number

• Utilize Salesforce Lightning platform for customer tracking and support. • Develop internal processes to streamline customer operations and post-sales support.• Independently and proactively identify customer requests and determine appropriate actions. Interpret and communicate customer issues, assemble subject matter experts, and manage discussions across multiple Calix departments.• Communicate topics requiring special handling to customers and stakeholders, supporting meaningful relationships.• Close collaboration with internal teams for planning, problem-solving, and decision-making to drive customer satisfaction.• Daily use and high comfortability with Microsoft Office.• Knowledge of Calix products, particularly hardware offerings.

Bashaw, Alberta, Canada

Maintain financial bookkeeping, submit financial reports to library board, prepare payroll, communicate with treasurer regarding concerns or needs.

MuniSight is now MuniSight, a Catalis Product! Excited to see what's ahead for Catalis and our goals to advance government and engage citizens.

Canada

Passionately assist with converting municipal offices from their outdated and difficult-to-manage financial software to MuniWare's user-friendly, easy-to-understand, highly-supported Momentum Software. It is my pleasure to make municipal professionals' lives easier by supporting their functions in MuniWare's software. MuniWare is proud of its excellent customer support - we are always here for our customers and will find the solution they need for their accounting and administrative problems.

Donalda, Alberta, Canada

General Duties of the Assistant Chief Administrative Officer include theoverall clerical operations of the Village Office including:-Respond to general inquiries from the public both on telephone or at the Village office counter; refer questions or concerns to Chief Administrative Officer -Receive payments (at front counter or via EFT) and issue receipts -Prepare bank deposits-Monitor cash float, petty cash balance-Complete bank reconciliations-Prepare cheques for accounts payable-Complete Payroll; pay Receiver General, GST; complete Council payments-General maintenance of software program for Customer Utility and Tax Accounts including monthly reports -Review monthly overdue utility accounts for water shut offs-Prepare Work Orders for Public Works staff as required-Prepare monthly water reading for Public Works staff; upload data into software program for billing cycle -Prepare outgoing mail and sort incoming mail-Maintain office stationery supplies-Assume Chief Administrative Officer powers and duties in absence of Chief Administrative Officer including staff supervision -Maintain Donalda Cemetery records including burials, sale of plots, monument deposits-Research bylaws, policies, procedures-Assist public with questions and concerns, receive and address complaints-Other duties or special projects as assigned by the Chief Administrative Officer

Halkirk, Alberta, Canada

The CAO is the administrative head of the municipality.The CAO's responsibilities include:-ensuring that the municipality's policies and programs are implemented-advising and informing village council on the operation of the municipality-performing other duties assigned by the council-ensuring appropriate staffing is in placeensure all programs are developed according to Alberta legislation, industry standards,and best practices.-provide strong leadership and direction-work in a team environment as well as work independently-communicate their ideas effectively in person and in writing-deal effectively with high pressure and challenging situations.Councillors work with the CAO to keep informed on what the municipality is doing and will depend on the administration to provide information so they can make sound decisions.

Bashaw, Alberta, Canada

Respond to counter and telephone inquiriesAnswering phonesProcessing payments from the publicCollect, open and distribute the mailDrafting letters as requiredOrdering office suppliesArranging for office equipment repairsWorking with several different types of Computer softwarePreparation and Coordination of Council Meetings including:preparation of agendasrecording minutesarranging facilitiescoordinating delegationsmaintaining a record of action itemsPreparation of correspondenceCemetery database maintenance, reports, memorandums, including internal and external communicationsMaintenance of databases for Council resolutions, policies, bylaws and other recordsCoordinating web site and social media updates and overall functionalityProvide information to the public on general mattersUndertake other tasks and responsibilities as required with the scope of this position

Online

Content development: video editing, blogs, social media posts Website management: through WordPress

Bashaw, Ab

Bookkeeping duties: QuickbooksField phone calls, relay messagesCreate weekly documents: church bulletin; e-newsletter Update social media pagesWebsite management: through WordPressPastoral Care, maintain confidentiality

Bashaw, Ab

Teach voice/piano/music theory to students ages 4-17 Design student/teacher contractOrganize yearly schedule and payment plan Determine proficiency level of studentsOrganize performance opportunities for students of all levelsPrepare lesson plans for beginner and intermediate voice and piano private or group lessonsResearch skills in the area of music pedagogy

Donalda, Alberta, Canada

• Prepare lesson plans for beginner and intermediate voice and piano, private and group lessons.• Instruct wide range of clientele in voice and piano; students ages 3+.• Organize performance opportunities for students of all levels.• Perform personal repertoire for modelling, encouragement, and professional development.• Ongoing research of music pedagogy and new methods.

Sylvan Lake, Ab

Organize and delegate employee tasksManagement skills, people skills, housekeeping skills Supervise kitchen for health and safetyExperience with Public RelationsPrepare meals for ~70 peoplePlace weekly kitchen orders within specified budget

Halkirk, Ab

National Advanced Certificate In Local Authority Administration, Municipal Government, With Distinction

Business Administration, Accounting, Dean'S List

Bachelor Of Music, Vocal Performance, With Distinction

Activities and Societies: Executive Member of Augustana Choir (fundraising, section leader, president)

High School Diploma

Activities and Societies: Fine Arts Board