Andrea Brown Email & Phone Number

Proficiently respond to customer requests regarding billing, equipment orders, and device troubleshooting; handle high call volumes; maintain customer satisfaction and loyalty; professionally handle escalated calls; operate call and multi-screen management system; maintain quality statistics including handle time and customer satisfaction.July 2017-Present

Performed an array of duties with exceptional customer customer and detail for at least 30 guests a day. Operated point of sale system and large amounts of cash. Efficiently worked in a fast paced environment with minimal supervision

Performed financial transactions including verifying, classifying, and posting accounts payable data. Prepared invoices and payments for invoices. Reconciled all accounts payable ledger to ensure payments were correct and accounted for.

San Antonio, Texas Area

Provided exceptional customer service, while handling over 80 customers orders a day and large amounts of cash, at the #1 store in San Antonio. Operated cash register system. Delicately but quickly handled customers orders in a fast paced environment. Built relationships with customers and employees.

San Antonio, Texas Area

Operated paint department while providing excellent customer service and a demonstrated knowledge of products. Responsible for multiple customers paint and deck stain orders, informing customers of product descriptions and uses, and maintaining cleanliness and organization of aisles.

San Antonio

Performed a vast array of duties for over 50 customers a day, while providing excellent customer service with minimal supervision. Responsible for taking customer orders, financial transactions, and handling food in a fast paced environment.

Provided customers orders while maintaining great customer service. Worked cash register and handled money.

Austin, TX

Greeted customers. Escorted guests to their tables and provided menus. Organized seating of customers to maintain good flow of in restaurant and ensured proper distribution of customers to wait staff.

Bachelor Of Business Administration (Bba), General Business

While studying business at the University of Texas at San Antonio, I developed skills in Finance, Economics, Statistics, Management.

Diploma

Activities and Societies: Majestics Drill Team