Andrea Connell Mba Email & Phone Number

Calgary, Alberta, Canada

Calgary, Alberta, Canada

Bookkeeper and Office Administrator

Gather clients’ requirements for Health & Benefits Administration. • Prepare and lead meeting to discuss Plan Resource Documents with internal and external project stakeholders. • Partner with Implementation Project Manager to mitigate bottlenecks within the project by assisting other stakeholders to ensure deliverables are met by due dates.• Effectively communicate with Clients/Consulting/Data Team to obtain signoff of requirements.• Manage and execute system/integration test plans. • Provide support to clients regarding Open Enrollment data and platform usage.

Maitland

Orlando, Florida Area

Convert, update, and maintain client requirements according to comprehensive analysis specifications.•Design, update, and deliver unit, integration, regression, and acceptance test plans.•Coordinate and coach Setup Analysts on the configuration and testing of the technology platform.• Assist with the deployment of new system updates into the production environment.• Work with the Domain Manager and the Benefits Service Manager to clarify requirements.• Provide service specific expertise for data, foundation, and systems analysis in the creation of analysis specifications and incorporate recommended updates to analysis based on review.•Perform cloning activities based on analysis specifications and build strategy.•Design test plans base on client requirements, that test system integration and production readiness.•Coach team members on configuration, testing, and defect management.•Coach team members on technical and proprietary tools required to configure, test, debug, monitor, and report on system specifications.•Review analysis and test plan documentation and evaluate the results of test execution.•Coordinate the work of aligned setup analysts, monitor task completion, and communicate team schedule and status.•Support production environment (defects and trends) and execute workflow and defect management.•Create and maintain standard operating procedures.

Orlando, Florida Area

•Analysis, configure and unit test health plan provisions based on client requirements•Create update queries to update or delete provisional changes needed prior to production migration•Create test plans and test client health plan provisions•Create defects of issues found in system •Project lead for Hewitt 4x premium delivery platform on behalf of over 28 clients This requires coordinating the efforts of multiple teams within Hewitt to deliver finalized premium reports for each client•Perform reconciliations (monthly premiums / quarterly audits) to assist the Consultant Managers •Validate proper delivery, and processing of Weekly Eligibility and Annual Enrollment file. •Implement new clients on new client platforms•Worked with the EFT team to setup new EFTs and populated test files as needed•Perform Option/Coverage/Carrier Processor/TPA Analysis and define necessary configuration updates• Create test plans and test conditions needed for specific reporting criteria• Develop and maintain queries in SQL

Orlando, Florida Area

•Troubleshoot connection issues related to VOIP Telephony, DHCP, TCP/IP, DNS and Home Networking issues•Configured wireless routers, Voice over IP routers and email programs•Knowledgeable in information security; well-versed in best practice methods for ensuring network security•Designed an Access Database to house hardware and software inventory

Master Of Business Administration (Mba)

Bachelor Of Arts (Ba), Computer Systems Networking And Telecommunications