- Responsible for complete event lifecycles, from conceptualization, to marketing, to execution, of 15 social events per year with a $130K budget, given by the HOA Board of Directors. Events include family friendly & adults only programs that range from 100 to 800 attendees. - Facilitate monthly meetings with the Baker Ranch Social Committee members; to review past events, brainstorm ideas for future events & solidify budgets.- Solicit & partner with vendors & local businesses for sponsorships at community events.- Manage all aspects of clubhouse, pools, & park private reservation rentals with an average of 5-8 reservations per week. - Sole administrator of the community software system Enumerate Engage, in which all amenity reservations, marketing & ticketing of social events, & HOA community news feeds are updated daily.- Interview, hire, train & schedule shifts for the Recreation Assistants. Assign tasks & duties as needed. Give feedback, coach, & discipline if the occasion calls. - Assist General Manager with day-to-day operations of property management tasks to ensure a safe & beautiful community for all 1,750 residences.

- Planned & executed 35-40 private and public events per year, including corporate, CA & National Associations, & social events. Types of events include but not limited to trade shows/conferences, meetings, live performances, galas & receptions; in addition to assisting with larger city-wide annual events such as the Long Beach Grand Prix, Long Beach Marathon, & Long Beach Chamber of Commerce banquets. Campus venues include The 13,000 capacity LB Arena, 3,050 capacity Terrace Theater, 850 capacity Beverly O’Neill Theater, (3) exhibit halls totaling 224,000sq.ft, (3) ballrooms, (24) breakout rooms, & (4) outdoor special event spaces- Generated pre-event expenses worksheet based on the needs & budget of each client, all while maintaining requirements by ASM corporate. Complete settlement invoices post-event for accounting approval.- Digitally produced to-scale meeting room sets per client specifications using AutoCAD.- Formed in-depth business relationships with internal exclusive/preferred vendors, as well as external vendors such as General Service Contractors & Audio Visual companies to efficiently execute our clients’ vision.- Effectively communicated & managed internal staff directly related to executing the events via email, event requirement documents, telephone, face-to face conversations, and/or radio communication methods.- Worked on multiple projects simultaneously.- Cross referenced inventory control systems with multiple team members to ensure proper equipment counts were available to execute all concurrent events taking place in house.- Promoted from Coordinator to Manager in 14 months.

- Scheduled venue tours with prospective couples, organized meetings with clients, vendors & internal staff, obtained & submitted contracts, and payments, conducted food tastings & rental meetings with clients, & oversaw complete day-of event implementation. Events consisted of, but not limited to: wedding, corporate retreats, private social gatherings, & Long Beach Museum fundraising galas. - Interview, hire, train, schedule, discipline & praise back & front of house staff.- Update, develop, & implement new procedures to improve overall productivity and profit.- Generated nearly $1 million in wedding revenue alone during the 2012 fiscal year.- Voted #1 in Best of Weddings by TheKnot.com for 2012, 2013, & 2014; only the top 5% of wedding vendors receive this annual award.

Temporary work abroad program- Responsible for assembling, cooking, baking, and presenting of all food items sold in the front cabinet, without overproducing, in addition to preparing short order breakfast and lunch meals when requested- Food items including but not limited to: muffins, scones, cakes, dessert bars, brownies panini’s, quiches, sandwiches, etc. Short order items including but not limited to: Eggs Benedict, open-faced hot sandwiches, Chicken Caesar Salad, etc.- Daily inventory of goods and supplies needed for following day and order from appropriate vendors

- Oversee day to day operations of the restaurant including but not limited to proper staffed employees with a goal labor percentage of 17% or below, maintain a goal of 26% or below food cost percentage, maintain accurate equipment performance, uphold customer satisfaction, and ordering of supplies and perishables- Daily register cash handling and deposits- Employee training, praise, correction, discipline, explicate safety practices, meetings, and handling their concerns- Handle guests problems and complaints in an appropriate manner- Ensure sanitation, safety, and overall cleanliness to ensure proper Health Department standards as well as corporate appointed Ecosure Audits.- Conduct weekly catering prospecting meetings with potential clients.- Receive, process, execute, organize, deliver, and follow-up with catering orders with both my personal vehicle and company appointed van - Communicate daily with the additional managers on duty concerning any issues with the business to maintain the proper team environment- Proficiency with POS Pixel Pointe System as well as various computer applications

- Complete set-up, service, and tear down of entire event. Events include but not limited to: wedding ceremonies and receptions, weekly golf tournaments, birthday parties, anniversaries, business meetings, and holiday parties.- Confirm the schedule of events and review the B.E.O. with both the Director and Manager of Food and Beverage.- Maintain positive and exceeding customer and guest expectations by frequently communicating with the wedding coordinator, mother of the bride, tournament host, etc.- Uphold a constant team player attitude with fellow servers including assisting with needed tasks, updating them with any changes made, and ensuring all tables have been served.- Train all incoming Banquet Servers to efficiently and appropriately do their job.-

Temporary work abroad program