Andrea Duff Email & Phone Number

I possess greater than 27 years of customer service experiences including more than 15 years of health care insurance claims. Extensive knowledge of medical terminology, billing and coding, pre certification experience, accounts payable and receivable, appeals and recoupments. Medicare, Medicare and commercial insurance extensive knowledge. Excellent verbal, written communication and interpersonal skills. Work independently and collaboratively to provide specific services and parameters of care. Proven ability to learn new and complex computer data system applications. Appeal denied claims and provide specific documentation to support payment compensation.

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  Indiana State University

  Business/Corporate Communications