• Process I9 Documentation and Employees Personal files.• Interacts effectively with hiring authorities and external contacts in a timely and transparent manner regarding all facets of the candidate onboarding.• Onboard incoming new hires and assist with new hire orientation.• Performs any other duties and special projects assigned.• Provides complex administrative support to departments.• Creates reports and tracks the hiring process for the various departments.• Collaborate with Compensation on IAP’s and various pay adjustments.• Communicates with HR Partners & department managers to ensure new hires, transfers, promotions, and lateral moves are completed efficiently

• Scheduled interviews and phone screens collaborating directly with candidates and hiring managers, in some cases arranging travel for visiting candidates.• Updating candidate records and job postings in recruiting systems and confirming new hires• Provided follow-up correspondence to candidates on recruiting status via phone and email• Tracked recruiting activities and providing candidate status in a weekly report.• Coordinated the post-interview debrief meetings and providing debrief materials.• Identified opportunities for improving candidate experience and scheduling efficiency• Assisted in the coordination of other recruiting activities as needed• Created and enforce a recruiting plan.• Wrote job descriptions and post them online and in newspapers.• Assessed incoming resumes.• Screened potential employees• Conducted interviews by phone or in person.• Maintained interview and hiring records.• Prepared hiring paperwork and information packets.• Managed the orientation of new employees.• Processed I9 Documentation and Employees Personal files.• Interacted effectively with hiring authorities and external contacts in a timely and transparent manner regarding all facets of the candidate onboarding.• Onboarded incoming new hires and assist with new hire orientation.• Performed any other duties and special projects assigned.• Provided complex administrative support to departments.• Created reports and tracks the hiring process for the various departments.• Collaborated with Compensation on IAP’s and various pay adjustments.• Communicated with HR Partners & department managers to ensure new hires, transfers, promotions, and lateral moves are completed efficiently.

● Promoted as an expert in my field to train, mentor, and manage seventeen clinical administrative employees within the Texas region. Fostered top administrative practices by effective communication and team building.● Responded to immediate need for survey assistance● Served as CROWNWeb Security Officials for my region● Set up front office for new centers and assisted with the openings of new centers in the Texas Region.● Collaborated with Senior HR Generalist to fill vacancies and complete onboarding. ● Responsibilities included but not limited to, recruitment, I-9 verification, benefits review, training/mentoring, overseeing policy & procedure compliance, ● prepared & assisted in design/development of tools for databases, ● Managed employee productivity and labor reports for VP. and ● Provided ongoing maintenance of 200+ employee records and 1300+ patient records

• Overseen admissions for all patients for the center; audited all admissions following admit.• Oversee discharges for all patients for the center, audited discharge records and responsible for document management of records.• Oversee maintenance of patient medical records to include auditing of proper completion to ensure information is accurate for the center; scanned documents and filed into SPIN Back Office• Prepared and reconciled monthly and quarterly Network, Kaiser, and other reports; assisted center management with adjusting reports as needed and ensured timely and accurate completion.• Assisted the center management with all aspects of onboarding and orienting new hires and transfers into the center.• Facilitated the accurate and timely completion of payroll; functioned as the liaison with payroll department; trained employees on time management system and payroll policies & procedures.• Onboarded incoming new hires and assisted with new hire orientation.• Processed I9 Documentation and Employees Personal files.• Tracked and maintained employee records; notified employees of upcoming expiration dates for license/certification expiration dates.• Organized CPR training at the direction of center management• Oversees monthly patient billing and prepared billing reports for the center; ensured accurate and timely completion of billing and functioned as the liaison with the Accounts Receivable Department• Scheduled and coordinated meetings and appointments; prepared meeting materials; took minutes at meetings as requested, including active participation in the center’s quality improvement program (QAPI)• Maintained Center Agreements Binder• Managed petty cash, generated check requests.• Accountable for outstanding customer service to all external and internal customers

● Developed and implemented HR strategies and initiatives aligned with the overall business strategy● Bridged management and employee relations by addressing demands, grievances, or other issues● Managed the recruitment and selection process● Supported current and future business needs through the development, engagement, motivation, and preservation of human capital● Developed and monitored overall HR strategies, systems, tactics, and procedures across the organization● Nurtured a positive working environment● Oversee and managed a performance appraisal system that drives high performance● Maintained pay plan and benefits program● Assessed training needs to apply and monitor training programs● Reported to management and provided decision support through HR metrics● Ensured legal compliance throughout human resource management

● Oversees and organized medical office staff to include scheduling, appropriate medical training, and implementation of job duties.● Trained and hired personnel and maintained employee files.● Managed payroll, bookkeeping and human resources, including preparing daily bank deposits and reports. Administrative duties to include managing surgical and clinical schedule, financial reporting, insurance verification, pre-certifications, addressed patient financial obligations and managed petty cash and staff travel reimbursements.● Managed and implemented OSHA and HIPPA compliance regulations● Proficient in electronic medical records (Eclinicals), also responsible for training clinical staff in Eclinicals.● Efficient in Insurance Credentialing; submitted claims weekly and managed patients bills and account statement● Managed patient relations by responding to patient complaints and medical issues, maintained patient charts and patient templates.● Maintained office equipment, supplies, and office bills; ensured expense reduction.

● Supervised daily staff activities, establishing an effective and smooth work environment.● Managed payroll, bookkeeping and human resources, including preparing daily bank deposits and reports.● Ensured Quality Assurance & Compliance.● Efficient in Insurance Credentialing; submitted claims weekly and managed patients bills and account statements.● Implemented electronic medical records system (AllMeds); and ensure HIPPA Compliance.● Managed patient relations, and maintenance of patient charts ● Maintained office equipment, supplies, and office bills; ensured expense reduction.