Andrea Hardy Email & Phone Number

New Brighton, Minnesota, United States

United States

Minneapolis

Minneapolis, Mn

• Responsible for opening and closing front of house• One of only 3 employees with knowledge of the safe code• Sold bread and pastries to customers• Took special orders via phone and in-person• Assisted with special office projects as needed

Greater Minneapolis-St. Paul Area

Service Desk Associate Answer customers’ questions (via telephone and in-person)Facilitate will call pick-ups, set up online and in-store orders for customersEnsure that a variety of customer transactions are processed quickly and accuratelyDevelop relationships with customers and provide creative solutions to any issues that ariseProvide support to to managers, department heads and associates as neededCashier Provided excellent first and last contact with guests entering and exiting storeEnsured guest’s needs were met and exceeded by directing inquiries to the appropriate departmentDelivered fast, efficient, and accurate check-out service for guests

Minneapolis, Mn

• Prepared and packaged meals for individuals with disabilities and chronic disease• Delivered meals to clients in a timely manner throughout the Twin Cities Metro• Performed various administrative tasks including checking in volunteers and answering the phone• Represented Open Arms of Minnesota during community outreach events

Bloomington, Mn

• Responded to students/customers questions regarding products in an efficient and friendly manner• Assisted with stocking products and maintaining a clean and safe shopping environment• Worked alongside display manager by creating and deconstructing product displays• Assisted with tracking and maintaining inventory on a weekly basis

Shakopee And Blaine, Mn

• Created and served high-quality caffeinated beverages• Worked within a fast-paced, teamwork environment to provide fast, accurate and friendly service• Ensured a clean and safe dining experience for guests• Developed rapport with new and returning guests

Prior Lake, Mn

• Coordinated employee efforts to provide delicious sandwiches quickly and accurately to Customer's order• Provided training, incentives, rewards and discipline for employees• Ensured employee compliance to company policies and procedures• Handled customer service complaints and worked to build rapport with customers and the local community

Lakeville, Minnesota

• Scheduled appointments for customers with tax preparers• Checked customers in and out of their appointments• Collected payment from customers• Answered the phone, called previous customers to follow up• Organized customer files• Other tasks as required

Bachelor Of Science (B.S.), Human Resources Management

Associate Of Arts (Aa), Liberal Arts With An Emphasis In Communications