Andrea Heath

Andrea Heath Email and Phone Number

Customer Success Lead @ ClickView
australia
Andrea Heath's Location
Greater Sydney Area, Australia
Andrea Heath's Contact Details

Andrea Heath work email

Andrea Heath personal email

n/a
About Andrea Heath

I am a high achieving sales professional with over twenty years’ experience in Business Development and Account Management roles in education publishing sales, retail, and telecommunications. As an enthusiastic and self-motivated Relationship Manager, I can gain customer confidence quickly which enables me to foster significant growth and results. I am analytical, strategic and results-oriented.I recently achieved 117% customer retention and 120% of my new business target for Semester 2 in an incredibly challenging sales environment at Wiley Publishing. Having a campaigner-type personality, my approach is one of open-mindedness with a sense of goodwill towards others. I am always in constant development, looking for new opportunities and new approaches, with an underlying drive to succeed and make a difference.Key Strengths• Warm charismatic personality – draws people to me• Consultative selling approach - fosters relationships and trust• Strategic Account Manager and territory planner• Results-focussed - make things happen• Digital competency - LMS integrations/Salesforce CRM proficient• Consistent high sales achiever – retention, growth and new business• Motivational Sales/Commercial Team Leader• Lead Generation/Prospecting – door opener• Closing- highly successful closer• Exceptional presentation skills• Optimism - authentic desire to make a difference

Andrea Heath's Current Company Details
ClickView

Clickview

View
Customer Success Lead
australia
Website:
clickview.com.au
Employees:
101
Andrea Heath Work Experience Details
  • Clickview
    Team Lead Customer Success
    Clickview Jan 2023 - Present
    Sydney, New South Wales, Australia
  • Clickview
    Customer Success Manager
    Clickview Jul 2020 - Dec 2022
    Sydney, New South Wales, Australia
  • Wiley
    Senior Account Manager
    Wiley Mar 2018 - Apr 2020
    Sydney, Australia
    Key Responsibilities• Managing six Universities in Sydney and ACT - $2m existing territory• Targets: Customer retention 90% | New business $600K annually• Managed corporate institutional relationship at Western Sydney University• Digital Integration/Assessment design/Teacher training/Bookseller relationship managementKey Achievements • Achieved 117% customer retention and 100% of new business target for FY 19/20• Restored and strengthened relationships with University of Sydney Business School• Created new partnerships with Legal faculties at UNSW and University of Wollongong• Won new adoptions within the corporate institutional business at Western Sydney University
  • Literacyplanet
    Business Development Manager
    Literacyplanet Sep 2016 - Feb 2018
    Sydney, Australia
    Key Responsibilities• New business development of opportunities in NSW primary and secondary schools• Prospecting/cold calling/warm lead conversion • Face-to-face meetings and webinar demonstrations• Teacher training and digital set upKey Achievements • Won 40 new school adoptions in my first year• Central Coast school clusters..gained 10+ high school adoptions in this low literacy area• Trained a multitude of existing NSW schools on digital learning capabilities and upgrades
  • Macmillan Education
    Senior Account Manager
    Macmillan Education Feb 2013 - Aug 2016
    Sydney, Australia
    Key Responsibilities• New business development of opportunities in NSW primary and secondary schools• Managing bookseller relationships• Teacher training and digital set-upKey Achievements • Consistently exceeded sales targets for new business and retention for 3 years• Successfully managed NSW bookseller relationships to significantly grow the business in the Sydney independent schools
  • The Juice Films Ltd
    Business Development Manager
    The Juice Films Ltd May 2012 - Dec 2013
    Sydney, Australia
    Key Responsibilities• New Business prospecting and conversion..cold calling/meetings/presentations• Relationship building..promoting new movies/supporting set-upKey Achievements • Adopted new customers in Australia and New Zealand including Dreamworld and Rotorua Springs who purchased several Red Star movies for their interactive cinemas
  • Red Ant Enterprises
    National Account Manager
    Red Ant Enterprises Sep 2007 - May 2009
    Sydney, Australia
    Key Responsibilities• Managing computer game sales into the key national retail accounts: EB Games, JB Hifi, Target, Kmart and Myer• Managing customer relations and grow the portfolio value whilst maintaining profit marginsKey Achievements • Re-established a volatile trading partnership with Kmart into a profitable relationship• Gained substantial coverage in the Target monthly magazines• Substantially grew the portfolio value with JB Hifi
  • Brain-Ed Ltd
    Sales Manager
    Brain-Ed Ltd Feb 2005 - Feb 2007
    Warrington, United Kingdom
    Key Responsibilities• Business development and sales management • Forecasting and financial reporting• Toy Fair managementKey Achievements • Set up trading agreement with the UK Independent Toy Association achieving strong sales in the first year across the UK• Set up new agreements with the large UK retailer WHSmiths, leading to high volume toy sales through their stores nationally
  • Cable & Wireless
    Senior Account Manager
    Cable & Wireless 2000 - 2005
    London, United Kingdom
    Key Responsibilities• Account Manager for the radio networks division on the Vodafone UK account• Lead Account Manager for the £18m pa mobile phone network accounts O2 UK and O2 Ireland• Proposal preparation/Commercial Team Leadership/Contract NegotiationsKey Achievements • Won O2 Ireland $1m contract for international voice traffic • Positioned Cable & Wireless as the carrier of choice for many cell site connections in the 2.5G roll out
  • Cellhire
    Account Manager
    Cellhire Jan 1997 - Jan 2000
    York, Uk

Andrea Heath Skills

Digital Media New Business Development Sales Entertainment Selling Sales Management Marketing Strategy Account Management Start Ups Business Strategy Retail E Learning Educational Technology Marketing Curriculum Development Educational Leadership Leadership Development Public Speaking Staff Development Teacher Training

Andrea Heath Education Details

Frequently Asked Questions about Andrea Heath

What company does Andrea Heath work for?

Andrea Heath works for Clickview

What is Andrea Heath's role at the current company?

Andrea Heath's current role is Customer Success Lead.

What is Andrea Heath's email address?

Andrea Heath's email address is an****@****o.co.uk

What schools did Andrea Heath attend?

Andrea Heath attended Swinburne University Of Technology Sydney, De Montfort University.

What are some of Andrea Heath's interests?

Andrea Heath has interest in Children, Politics, Education, Environment, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights, Arts And Culture, Health.

What skills is Andrea Heath known for?

Andrea Heath has skills like Digital Media, New Business Development, Sales, Entertainment, Selling, Sales Management, Marketing Strategy, Account Management, Start Ups, Business Strategy, Retail, E Learning.

Who are Andrea Heath's colleagues?

Andrea Heath's colleagues are Arunwan Hwangcharoen, Ingrid Candido, Beverley Li, Emma Tlapek, Ailing Tay, Leon Marsden, Cameron Hill.

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