Andrea Hughes Email and Phone Number

• Actively engaged in the performance management and compensation processes, including reading/analyzing employee engagement, leading performance assessment meetings, and coaching and advising managers on delivering feedback.• Manage employee lifecycle activities for 220+ employees including onboarding, new employee orientation, employee performance and compensation, transfers, leaves of absence, and separations. • NA Performance Strategy Team member involved in the alignment, procedure, and improvement of the performance management and development programs. • Collaborate with Resource Management to strategically assign practice professionals to client-facing and other roles (internal initiatives, training and faculty, community relations/social responsibility, recruiting, sales efforts, etc.)• Partner with leaders to develop retention strategies.• Investigate and solve employee relations concerns.• Support employee recognition programs locally and nationally.• Continually stay abreast of the strengths and development needs of practice professionals to make informed recommendations for attendance at development programs, and on-the-job learning opportunities.

• Manage third party contingent workforce supplier including SLA management and first point of issue resolution• Lead HR lifecycle processes for 180+ contingent workforce employees including recruiting, onboarding, new employee orientation, talent pool, time and attendance, discipline, and offboarding/separations• Seek out alternative sources for casual direct hire employment, and execute new hire implementation and process management• Investigate and actively update HR lifecycle process documentation across H-D plants to streamline workflow• Forecast labor needs by maintaining updated and accurate headcount reports that incorporate Hours Per Unit projections• Provide subject matter expertise across all HR functions to resolve day-to-day inquiries and escalate when necessary• Manage exit process for voluntary employee separations and retirements including internal notification, offboarding tasks, point of contact assistance, and creation of exit letters (100+ YTD)• Support SucessFactors Applicant Tracking System (ATS) and Ceridian Dayforce Time and Attendance System roll-out consisting of designing, user acceptance testing, and Super User manufacturing lead• Responsible for investigating, providing guidance and coaching in employee relation issues and discipline for the contingent workforce• Execute all contingent workforce transactions for additional H-D plant, as a result of reorganization• Contribute to annual safety metrics by reporting and designing solutions to near miss situations• Leadership Team member and Site Lead for internal Young Professional organization encompassing 95 members nationally through December 2018

• Participated in talent strategy meetings and interviews, post job requisitions, and propose salary recommendations for new hires• Facilitated, assisted, and researched development opportunities for seven business units’ annual employee development reviews• Redrafted 50 job descriptions for company-wide Job Title and Description Clean-Up Project• Prepared weekly and ad hoc reports for leadership related to talent acquisition, business unit updates, and financial forecasting

• Redesigned and documented the onboarding and offboarding process maps to incorporate five business functions’ procedures• Led, assisted, and documented formal findings for six business units’ semi-annual employee development reviews• Active member on team that developed and tested a tool to enable consistent and faster creation of separation letters• Processed all employees entering and exiting the organization through the company’s HRIS system, SAP

• Co-led self-service ticketing catalog build for HR Contact Center• Active member of core team planning the implementation of an HR Shared Services model• Led the HR Shared Services benchmarking project, which was incorporated into the HR Shared Services implementation plan

• Managed sensitive legal document retrieval, filing, and delivery • Served as a temporary receptionist answering incoming client calls and welcoming guests in lobby

• Assisted in training and mentoring new employees after formal training• Maintained targeted employee performance benchmarks• Implemented store mission statement in daily tasks in the work place