I am a trusted partner to the business leaders in my community. I advise entrepreneurs and business owners with HR mastery, courage, and stability. I answer the needs of these entrepreneurs by matching them with Insperity's powerful, game changing products and services. I deliver the solutions to help them meet the challenges of the day and rise above to succeed at the highest level.

Held a pivotal position at the intersection of client relationships and business growth across multiple market segments. Worked closely with named clients to generate new business opportunities and maintained ownership through every step in the sales cycle, from lead qualification to deal closure.•Acted as primary point of contact for named clients, establishing a strong foundation of communication and trust.•Nurtured and cultivated strategic relationships with customers, fostering long-term relationships that drove mutual success and expanded business opportunities, contributing to revenue growth and client retention.•Delivered recurring revenue growth against a $20 million annual quota.•Built new opportunities within the existing named client base to exceed sales goals by over 15%.•Collaborated with internal Post-Sales teams ensuring timely and correct delivery of sold services that matched customer expectations.•Evangelized and proposed a variety of Dell products including laptops, desktops, peripherals, server, storage, software and security for named clients throughout the entire sales cycle to address their business needs.•Established a regular cadence with clients to assess evolving needs, and gained a profound understanding of customers’ business objectives, IT priorities and initiatives.•Demonstrated effective management and resolution of complex customer satisfaction issues by utilizing escalation paths, including engagement with Senior Leadership when necessary.•Managed a diverse sales team.•Ensured precise forecasting and efficient utilization of sales tools including SalesForce (SFDC) CRM.•Conducted regular customer road map and quarterly executive business briefings with Dell Senior Leadership to align strategies and objectives.•Leveraged and strengthened robust relationships with Channel Partners extending the Sales team reach to a broader customer base.

Orchestrated the entire sales cycle for SMB, Mid-Market and Enterprise SaaS clients in multiple verticals spanning from the lead qualification to deal closure, provided consistent post-sales support to clients throughout tenure and identified new business opportunities with named clients. •Presentation of Litmos LMS software and additional features to prospective new clientsSurpassed 100% of quota for the 2019, 2020 and 2021 calendar years, earning recognition in President’s Club for 2021•Generated new sales within a portfolio of 150+ Mid-Market and Enterprise named accounts and increased revenue by 25%•Cultivated and maintained strategic relationships with assigned named clients as dedicated point of contact. •Offered expert post-sales support to ensure seamless implementation and client experience.•Identified, formulated, and managed opportunities across the Sales Pipeline through full sales cycle.•Effectively managed and resolved challenging customer satisfaction issues utilizing escalation paths including engagement with Senior Leadership when necessary.•Hunted for additional opportunities for business expansion within existing client relationships.

Provided consistent post-sales support to clients throughout tenure, in addition to identifying new business opportunities, responding to existing customers client concerns and handling internal escalations as needed.•Presented new and existing Litmos LMS software features to upsell to 350+ named clients. •Searched for additional expansion opportunities within current client organizations and upsold additional products and licenses to build pipeline and meet quota.•Spearheaded sales efforts among 350+ assigned client accounts.•Searched for additional expansion opportunities within current client organizations and upsold additional products and licenses.•Point of contact for assigned clients.•Fostered and nurtured long-term relationships with accounts, ensuring high customer renewal and retention.•Aided in resolving challenging client requests and escalated as needed.•Scheduled regular meetings with clients to understand and fulfill their requirements.

Volunteer on committee that planned annual 5k fun run in San Francisco, CA

Supported Sales Agents and office staff to fulfill all business needs • Utilized as point of contact and sales support person to career and external sales agents.• Assisted Sales Agents and independent agents with successful resolution of member issues.• Maintained calendar and processed expense reports for department director.• Ensured sales materials for Sales Agents and office storage room were up to date and organized.• Assistance with the creation of detailed documents designs and project plans.• Established and maintained daily sales reports for career agents.• Coordinated ordering and distribution of sales materials to agents.• Aid in construction of detailed document designs and project plans.• Facilitated interviews and trainings for temporary employees during Annual Open Enrollment.