Andrea Kiy Email & Phone Number

Dorchester, Gb

Dorchester, Gb

Dorchester, Dorset, United Kingdom

London, United Kingdom

Manage all internal and business facing communications and employee engagement activities for a large multi-site Digital and Technology division. Accountable for the planning and delivery of all communications and events. Supported the SLT, HR and third party partners by planning and managing all communications, cascades and consultation meetings for several large-scale organisational change projects, including outsource / TUPE transfer.Developed and implemented a… Show more Manage all internal and business facing communications and employee engagement activities for a large multi-site Digital and Technology division. Accountable for the planning and delivery of all communications and events. Supported the SLT, HR and third party partners by planning and managing all communications, cascades and consultation meetings for several large-scale organisational change projects, including outsource / TUPE transfer.Developed and implemented a communications framework and governance process, including divisional brand guidelines.Supported the divisional HR partners by centralising and managing role profiles.Analysed the annual colleague engagement survey results by identifying key trends. Represented the division on the Store Support Centre and National colleague council.Provided development and delivery teams with business change and communications consultancy to improve adoption of new systems and processes.Responsible for the monitoring of organisational acceptance of change initiatives and identification of options to reduce resistance and organisational barriers.Managed a small team and communications budget. Show less

London, United Kingdom

Developed and delivered internal communications ensuring that appropriate channels and processes were in place throughout the division.Accountable for the multi-site communication and employee engagement activity following significant organisational changes.Developed and implemented a new communications and engagement strategy process. Organised the first IT career fair which resulted in an increase in internal applicants for IT roles.Developed a communication… Show more Developed and delivered internal communications ensuring that appropriate channels and processes were in place throughout the division.Accountable for the multi-site communication and employee engagement activity following significant organisational changes.Developed and implemented a new communications and engagement strategy process. Organised the first IT career fair which resulted in an increase in internal applicants for IT roles.Developed a communication strategy to support the launch of a new skills and career development framework. Show less

London, United Kingdom

Coordinated and delivered communications and events for a client Services unit.Delivered onboarding and engagement events for staff affected by TUPE. Managed the knowledge content migration during an outsourcing program.Planned and delivered all communications to support a TUPE transfer of colleagues.

London, United Kingdom

Developed an IT business change framework which was rolled out across the business.Responsible for providing business system teams with business change and communications consultancy and support.Provided all communication content during an outsourcing arrangement of the IT function.

London, United Kingdom

Coordinating ordering logistics between buyers, depot and stores.Planning and managing peak trading periods and deliveries for new store openings.Managing a small team.

London, United Kingdom

Coaching and supporting the store team during new store openings and refits, supervising all ordering to prepare the store for opening day.Managing ordering system post opening by interpreting sales data and forecasts.

London, United Kingdom

Designed and managed the setup of two IT training facilities.Managing and delivering systems training for new IT ordering and POS systems, including simulation sessions to enhance the learning experience.Conducted system audits.Supporting store teams with all aspects of system management and providing coaching and training.