- Collaborate with the President to develop and distribute bi-weekly and quarterly communications to members.-Manage and maintained the VMA and event websites through YourMembership, ensuring accurate and up-to-date information was available to all users.Assisted in creating thought leadership content, including presentations, speeches, articles, and other communication materials for the President.-Maintaining accurate and up-to-date membership records and databases, regularly updating the membership and marketing systems, generating queries, and pulling custom lists.-Delivering exceptional customer service by responding to inquiries from members and non-members regarding VMA information, helping resolve issues, and providing support.-Generating and analyzing quarterly reports on the performance of communication activities and marketing campaigns, providing data-driven insights.-Oversee the VMA ‘William Sandler’ Scholarship Application process and manage the Scholarship Committee, ensuring all materials are prepared and available for meetings. -Supporting the President in managing the VMA Board of Directors, including coordinating meetings and preparing materials.-Proactively taking on additional tasks and projects as assigned to support the team and organizational objectives.

● Effectively made event promotional materials using Adobe Platforms(i.e. InDesign, Illustrator, and PDF)● Efficiently communicated with Reciprocal Clubs, Committees, andStaff.● Revitalized employee communications to better convey importantinformation and boost morale.● Launched successful digital marketing campaigns that achieved goalsfor increased website traffic.● Created fresh, attractive designs with crisp graphics and engagingcopy.● Executed comprehensive marketing plans that consistently achievedtargets for increased revenue● Developed project proposals for implementation of other forms ofmarketing.● Created and managed social media campaigns to increase brandengagement by 25%.● Optimized email campaigns to increase open and click-through rates.● Contributed expertise to multiple committees to enhance outreach andbranding strategies.● Developed better relationships with staff through monthly andquarterly activities.

● Addressed store needs (emergency, regulatory visits, etc.)● Gained experience in managing hourly team members and leaders● Supported leadership by creating schedules to accommodate customersand team members.● Interviewed, recruited, and trained new onboarding candidates.● Reviewed employee concerns and new opportunities to drive businessstrategies.● Conducted regular team meetings to discuss issues, concerns, andupdates.● Worked independently and used resourcefulness when confrontedwith ambiguity.● Answered customer questions about products and services, helpedlocate merchandise, and promoted key items.● Built customer loyalty and retention by delivering excellent shoppingexperiences.

Conducted research on the best way to market to our targetWorked on implementation of marketing strategiesGrew social media presence by at least 30% in 3 monthsAttended and helped with public relations at events