Andrea Santos
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Andrea Santos Email & Phone Number

Software Developer at SAP
Location: Porto Alegre, Rio Grande Do Sul, Brazil 5 work roles 2 schools
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
SAP
Role
Software Developer
Location
Porto Alegre, Rio Grande Do Sul, Brazil
Company size
114326 employees

Who is Andrea Santos? Overview

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Quick answer

Andrea Santos is listed as Software Developer at SAP, a with 114326 employees, based in Porto Alegre, Rio Grande Do Sul, Brazil. AeroLeads shows a matched LinkedIn profile for Andrea Santos.

Andrea Santos previously worked as Support Engineer at Sap and Support Associate at Sap. Andrea Santos holds Bacharelado, Computer Engineering from Universidade Federal Do Rio Grande Do Sul.

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SAP

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Profile bio

About Andrea Santos

Computer Engineer currently working as a Support Engineer at SAP Labs Latin America. I specialize in SAP Solution Manager, with a focus on Change Request Management, IT Service Management, and Focused Build. Every day, I act as the technical link for clients, consultants, and partners, ensuring effective communication and solutions across multiple channels, and I also deliver specialized ABAP training sessions. Beyond my technical journey, I am the co-leader of the company's Black Employee Network group, emphasizing the importance of diversity in the corporate environment.

Current workplace

Andrea Santos's current company

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SAP
Sap
Software Developer
germany
Website
sap.com
Employees
114326
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5 roles

Andrea Santos work experience

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Software Developer

Current
Sap

São Leopoldo, Rio Grande Do Sul, Brazil

Feb 2024 - Present

Support Engineer

Sap

Sao Leopoldo, Rio Grande Do Sul, Brazil

- Act as technical point of contact for all customers, consultants and partners requiring support on the usage of SAP Solution Manager, more specifically in Change Request Management, IT Service Management and Focused Build components. - Provide assistance through different communication channels, such as ticketing system, chat, remote session and e-mail. - Send first response for all your incoming cases, validating their business impact and priority, adhering to the corresponding SLAs (Service Level Agreements), and aligning expectations about next steps and communication. - Analyze, research, and document your troubleshooting advances on all your assigned cases. - Act as a key contributor in the creation of documentation for both internal and external use. - Deliver ABAP troubleshooting and ABAP Basic trainings.

Apr 2022 - Jun 2024

Support Associate

Sap

Sao Leopoldo, Rio Grande Do Sul, Brazil

Apr 2020 - Apr 2022

Support Associate

Sap

São Leopoldo, Rio Grande Do Sul, Brasil

Mar 2019 - Mar 2020
Team & coworkers

Colleagues at SAP

Other employees you can reach at sap.com. View company contacts for 114326 employees →

GD George Dreyer George Dreyer Colleague at SapCity Of Cape Town, Western Cape, South Africa View → AM Anouk Mulder Anouk Mulder Colleague at SapZürich Metropolitan Area, Switzerland View → TP Tiffney Polins Tiffney Polins Colleague at SapEvansville, Indiana, United States View → SG Sunil Gadhwal Sunil Gadhwal Colleague at SapRaipur, Chhattisgarh, India View → AP Alina Podolski Alina Podolski Colleague at SapMannheim, Baden-Württemberg, Germany View → CL Christian Lehmann Christian Lehmann Colleague at SapMannheim, Baden-Württemberg, Germany View → AB Aaron Boucher Aaron Boucher Colleague at SapMedina, Ohio, United States View → NR Nikhil Rai Nikhil Rai Colleague at SapBengaluru, Karnataka, India View → LG Leonardo Galvis Leonardo Galvis Colleague at SapMiami, Florida, United States View → JL Jason L. Jason L. Colleague at SapVancouver, British Columbia, Canada View →
2 education records

Andrea Santos education

FAQ

Frequently asked questions about Andrea Santos

Quick answers generated from the profile data available on this page.

What company does Andrea Santos work for?

Andrea Santos works for SAP.

What is Andrea Santos's role at SAP?

Andrea Santos is listed as Software Developer at SAP.

Where is Andrea Santos based?

Andrea Santos is based in Porto Alegre, Rio Grande Do Sul, Brazil while working with SAP.

What companies has Andrea Santos worked for?

Andrea Santos has worked for Sap and Prefeitura Municipal De São Vicente.

Who are Andrea Santos's colleagues at SAP?

Andrea Santos's colleagues at SAP include George Dreyer, Anouk Mulder, Tiffney Polins, Sunil Gadhwal, and Alina Podolski.

How can I contact Andrea Santos?

You can use AeroLeads to view verified contact signals for Andrea Santos at SAP, including work email, phone, and LinkedIn data when available.

What schools did Andrea Santos attend?

Andrea Santos holds Bacharelado, Computer Engineering from Universidade Federal Do Rio Grande Do Sul.

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