Andrea Mann Email & Phone Number

Austin, TX, US

OO

• Data Steward for all US – Land Transport CRM (Sales Cloud) accounts, opportunities, activities, pipelines, and reports
• Develop and distribute regular CRM “pipeline” and other activity reports for management insight
• Optimize Sales and CRM reporting tools to conduct market research and sales lead generation, identify KPIs, and generate internal sales scorecards
• Develop new sales strategies and operational functions that focus on identifying our customer’s transportation needs, and drive complex business opportunities that involve multiple stakeholders
• Use data and analytics to breakdown existing processes, interactions, and dependencies between teams, and collaborate with multiple divisions to design/improve efficiencies, drive performance improvements, unlock.
• Help implement evidence-based decision making, apply thoughtful analytics to business opportunities, and identify successful reporting metrics to track progress against goals

Van Buren, AR, US

Van Buren, AR, US

• Collaboratively work with our Sales, Operations, and Logistics teams to manage asset and brokerage pricing processes from the initial RFPs through the proposal’s final development stages
• Review and price asset and brokerage bid opportunities (RFP’s and RFQ’s) based on alignment with the pricing departments network strategy and profitability goals
• Analyze key network metrics to develop action plans, around improving network efficiency

Van Buren, AR, US

• Pricing Analyst (Asset & Logistics) May 2020 – September 2020
• Collaboratively worked with the Sales, Operations, and Logistics teams to manage asset and brokerage pricing processes from the initial RFPs through the proposal’s final development stages
• Reviewed and priced asset and brokerage bid opportunities (RFP’s and RFQ’s) based on alignment with the pricing departments network strategy and profitability goals
• Analyzed key network metrics to develop action plans, around improving network efficiency
• Developed over 20 pages of SOP’s for the pricing department in asset, brokerage, and other pricing functions
• Managed and maintained all committed lane opportunities for USA Truck with Sales and Customer Service TL Operations - Independent Contractor Advisor (ICA) / Fleet Management September 2020 – January 2021

• Coordinate daily after-school care schedules
• Responsibilities include transportation of children, assisting with homework and providing meals
• Position requires a commitment of 15 hours per week

• Managed phone lines, handled up to 100 or more customer orders daily, and facilitated customer check out
• Focused on customer service excellence
• Trained and managed newly hired employees
• Collaborated with employer on restaurant seating chart

• Guided clientele on event location visits
• Full management of events and employees from set up to clean up
• Maintained social media outlets

• Oversee a section of 6 or more tables daily
• Promotion of new dinner or bar menu items
• Co-managed shared tables with fellow employees

• Lead Singer/ Rhythm Guitar
• Solo Artist 2015-2016
• Country Duo Band “The Sassy Spurs”
• Performed weekly at local events, fundraisers, restaurants, and music festivals

Bachelor Of Business Administration - Bba, Supply Chain Management - Logistics & Transportation

Minor, Information Systems