Andrea Marques

Andrea Marques Email and Phone Number

Executive Assistant @ Hotel Supply Mart
eindhoven, noord-brabant, netherlands
Andrea Marques's Location
Goa, India, India
About Andrea Marques

An experienced professional with experience in the operation sphere of the Banking industry, sales sphere in the Timeshare Industry as well as an Executive secretary to the CEO & President of an E-Commerce initiative in the Hospitality Industry. As a highly ambitious, organized and motivated individual, I have increased the respective companies’ deposits and income and strengthened their business model where ever I have worked. My positive attitude and goal-orientated approach has driven significant improvements in staff relationships, both state, regional and at international level. Under tight time constraints and hard work, my commitment to excellence has enabled me to successfully grow with the companies. At all times I use my organizational and problem solving skills, while working with a diverse range of employees, and Management executives. My objective is to obtain a suitable position that will enable me to use my leadership qualities, existing knowledge, educational background, strong organizational skills and ability to work well as an individual or a part of a focused team and attain the organizational goals effectively.

Andrea Marques's Current Company Details
Hotel Supply Mart

Hotel Supply Mart

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Executive Assistant
eindhoven, noord-brabant, netherlands
Employees:
2
Andrea Marques Work Experience Details
  • Hotel Supply Mart
    Executive Secretary To Ceo & President
    Hotel Supply Mart Apr 2015 - Present
    Miramar, Goa
    - Provide administrative and secretarial support to the CEO- Communicate in a warm and helpful manner with Principal partners on matters related to the CEO and company project initiatives and simultaneously building credibility and rapport.- Provide a bridge for smooth communication between the CEO’s office and internal departments.- Manage communication to CEO by screening emails and calls. - Maintaining the CEO’s calendar, agenda and supportive documents and notes.- Work closely and effectively with the CEO to keep him well informed of upcoming commitments and responsibilities and follow up appropriately. - Coordinate on employee events.- Completing expense reports- Compiling documents for travel-related meetings.- Filing, preparation, collation and distribution of supportive documentation, notes and correspondence. - Assist in the maintenance of documentation of the office policy and catalogues. - Checking of details in all paperwork and working with others as necessary. - Identify and take any follow up action arising from the notes that are required.- Deal with matters requiring attention, or refer them to the appropriate person in the absence of the CEO.- Prioritize and ensure that reports, acknowledgment letters, business papers, correspondence and other tasks which are confidential are dealt with efficiently and promptly. - Deal with correspondence addressed to the CEO. - Substantial interaction with outside parties and internal staff on behalf of the President- Carry out research and analysis that may be needed for projects. - Communicates with Partners, clients, visitors to achieve aims of projects.- Advice the CEO of matters requiring personal attention, with associated deadlines, preparing relevant documentation and follow up on projects till successful completion- Monitor progress of projects allocated to staff by CEO. - Prepare reports to CEO on progress and implement any actions.- Making sure office protocols are followed.
  • Club Omega, Goa
    Consultant
    Club Omega, Goa Jan 2015 - Apr 2015
    - Setting up presentations for singles, couples and groups.- Educate prospects about the value of becoming a timeshare owner.- Researching clients likes and dislikes - Presenting timeshare packages that fit clients budgets and vacationing habits.- Give the clients a resort tour and point out amenities and other features.- Draw up and process timeshare sales contracts.- Maintain a high level of customer satisfaction.- Achieve defined sales targets.
  • Club Tropical
    Holiday Consultant
    Club Tropical May 2014 - Dec 2014
    Phuket, Thailand
    - Setting up presentations for singles, couples and groups.- Educate prospects about the value of becoming a timeshare owner.- Researching clients likes and dislikes - Presenting timeshare packages that fit clients budgets and vacationing habits.- Give the clients a resort tour and point out amenities and other features.- Draw up and process timeshare sales contracts.- Maintain a high level of customer satisfaction.- Achieve defined sales targets.
  • Country Club
    Lifestyle Consultant
    Country Club Jun 2013 - Apr 2014
    Panaji Area, India
    - Presenting the Country Club ownership products and programs to the clients and potential owners to generate maximum net sales volume while maintaining a professional and ethical representation of the company. - Educating and persuading prospects to invest in ownership of timeshares located in domestic as well as international destinations. - Take clients on a Resort Tour. - Advice the existing and prospective clients on how using the product can provide an added value.- Address any questions and concerns, whilst providing a top quality customer service.- Draw up and process time share sales contracts.- Maintain a professional relationship with clients and club members to develop trust and commitment.- Maintain open and frequent communication with owners and club members to encourage participation in the owner referral programme.- Create a high quality customer experience along with a consistent increase of company revenue.- Updating vacation planner reports and forms.- Attend all required sales meetings and trainings.- Perform other duties as assigned by the Line Manager.
  • Citizencredit Co-Operative Bank Ltd
    Clerical Staff
    Citizencredit Co-Operative Bank Ltd Mar 2010 - Nov 2012
    Reported to: Branch Manager• Assisted Sr. Manager Premises Department, in getting necessary branch license approvals, setting up telephone, internet, electricity and water connection for the premises and renewal of house tax, • Surveyed and screened 8 geographical districts for prospective clients for a new branch of CitizenCredit Co-operative Bank Ltd, Goa. • Preparing survey reports for the Board of Directors• Opened achieving CASA targets.• Opened several accounts pertaining to High net worth individuals• Handling and responding to customer requests and grievances in a professional and timely manner.• Ensure customer satisfaction through high level of service and assist them in opening of savings, current and term deposit accounts and locker operations. • Accepting cash, energy bills, cheques from customers for clearing and issue of Demand Drafts.• Performed as a team member in allocating and coordinating the work flow.• Training new employees and answer co-worker questions.• Entering information into Bank data base.• Collecting and compiling documents detailing a customer's mortgage, savings account, checking account, and investment portfolio, as well as personal information.• Estimation and valuation of assets and stock prior to loan sanction.• Record interest due to savings and term deposit account customers, as well as the interest owed to the bank on loans and other investments.• Ensure compliance with all internal controls and established policies and procedures • Independently handled administration work such as updation of account opening forms with KYC details (Know your customer), and also deduction of TDS (Tax Deducted at Source). • Following up for delivery of cheque book stock and lockers from designated suppliers.• Reporting on a weekly, monthly and fortnightly basis to Head Office, Central Office and The Reserve Bank of India.• Market the Bank products and grow the existing business through existing and new relationships.

Andrea Marques Skills

Customer Service Leadership Marketing Teamwork Customer Satisfaction Sales Time Management Budgets Honest And Trustworthy Business Development Team Management Attention To Detail Tolerant To Stress Ability To Work Neatly And Accurately Team Player Excellent Interpersonal And Communication Skills Finance Event Management Strong Numerical Ability Problem Solving

Andrea Marques Education Details

  • S.S Dempo College Of Commerce And Economics
    S.S Dempo College Of Commerce And Economics
    : A Comparative Study Between Cidade De Goa Resort (A 5 Star Hotel) And Goa Marriott Resort (A 5 Sta

Frequently Asked Questions about Andrea Marques

What company does Andrea Marques work for?

Andrea Marques works for Hotel Supply Mart

What is Andrea Marques's role at the current company?

Andrea Marques's current role is Executive Assistant.

What schools did Andrea Marques attend?

Andrea Marques attended S.s Dempo College Of Commerce And Economics.

What are some of Andrea Marques's interests?

Andrea Marques has interest in Human Rights, Social Services, Children, Arts And Culture.

What skills is Andrea Marques known for?

Andrea Marques has skills like Customer Service, Leadership, Marketing, Teamwork, Customer Satisfaction, Sales, Time Management, Budgets, Honest And Trustworthy, Business Development, Team Management, Attention To Detail.

Who are Andrea Marques's colleagues?

Andrea Marques's colleagues are Vijayaram Raja, Shafi Rehman, Herbbie Sidhu.

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