Andrea Maxwell Email & Phone Number

Denver, Colorado

I'm a dynamic leasing consultant. I lease apartments, take prospective residents on tours. I post notices and rents. I do marketing surveys. Answer multi line phones and general office duties.

Greater Denver Area

Department: The Teaching Learning Center.Duties: help students with Desire 2 Learn student portal, responsible for all academic postings/posters, assist with all workshops, help with new student registration

In bound callsBilling, sales, collectionsCustomer trouble shooting/tech support

Inbound calls, billing, sales, technical support/troubleshooting, retaining customers, and some collections. * Consistently the top seller on the team, always met call center service goals* Participated in Lead In-Training program, given supervisory responsibilities, including: taking supervisor calls, managing the floor, and handling call overflow*.

In bound callsBilling & sales Customer trouble shooting/tech support

Inbound calls, billing, sales, technical support/troubleshooting, and maintained service goals.

Cash handling, Quality controlTraining & DevelopmentOpen/Close, scheduling

Opening/closing, scheduling, and overall management. * Engaged in training personnel in operations and supervision.* Coordinated supervision of shift staff, including: hiring, training, daily supervision, leading staff meetings, employee development, customer de-escalations* Managed cost controls for supplies and labor, expensed budgets, and provided.

Lead leasing consultant for 2 properties, responsible for making appointments and showing apartments, organizing all documents required for lease signing, greeting customers, and general office administration* Helped company improve from 70% occupancy to 100% occupancy within 2 months of hire, through improved outreach marketing and personal customer.

Associate Of Science (A.S.), Pre-Pharmacy Studies

Associate Of Science, Pre- Pharmacy

General Academics

Ccd; Associate Of Science, General Academics

In progress) Pre - Pharmacy