Andrea Palmiter Email & Phone Number

•Guided 100+ customers through their workplace equity analytics journey, including interpretation of complex statistical analyses and identification of supplemental analytics that help address their specific needs•Developed Syndio approach for customer communications and action planning based on analysis findings•Partnered cross-functionally with Product team to translate custom professional development offerings into product features•Hired, trained, and upleveled a team of 10+ consultants and analysts

Greater Seattle Area

•Built a MLE framework and organizational self-assessment tool drawn from research-based best practices to measure progress on D&I initiatives across all phases of an employee’s career path.•Led scenario planning and metrics development exploring the possible impact of emerging trends on the long-term shape of the higher education industry.•Assessed current state of small business struggling with retaining a diverse team and helped establish a diversity and inclusion committee within the organization.•Led the strategic planning process and development of a new financial model for an education non-profit.•Managed 8 analysts as direct reports, supporting their onboarding, project work and professional growth.

Woodinville, Wa

•Developed a framework for measurement of key performance indicators for the implementation of successful organization-wide diversity and inclusion practices.•Managed project team on market scan and competitive analysis within the non-profit sector.•Developed evaluation metrics using Salesforce web analytics data to measure how online resources support college access for low-income high school students.

Seattle, Wa

•Delivered a web-based data submission portal for hospital patient safety data on time and under budget, serving as the product manager and liaison between software developers, staff, and external customers; designing and implementing beta testing; developing and leading user training; monitoring data integrity.•Served as the product owner for the stand-up of a statewide claims database system to manage data on 12 million hospital visits annually.•Managed project team for analysis of opioid prescription monitoring data to be used for physician coaching, comprising 66 million prescription records.•Analyzed statewide and national data sets and developed visualizations regarding issues of hospital finance and patient safety to be used for state-level advocacy and continuous quality improvement.

Redmond, Wa

•Led students through the development of final programming projects using aspects of Agile methodologies.•Guided students through developing and debugging code to execute their program goals.•Taught introductory computer science concepts, Python, web development, and robotics.•Supervised two teaching assistants and served as liaison to host site, parents, and industry partners.

Washington, Dc

•Designed, managed, and executed multiple inter-related evaluation projects simultaneously to help education nonprofit clients make data-driven decisions to improve their program implementation and outcomes, primarily using Waterfall management techniques.•Developed online and paper surveys aligned with evaluation data collection plans and served as a liaison to vendors related to survey administration.•Collaborated with team members to problem-solve and debug statistical analysis code to effectively conduct quantitative analyses, including hierarchical linear modeling and social network analysis.•Using Agile project management techniques, conducted research and convened an iterative series of feedback meetings with client stakeholders at national and local levels to develop a rubric to establish key performance indicators to measure program quality across over 300 program sites.•Led the development of a comprehensive measurement plan for a collective impact program integrating state and district assessment data, program observations, and participant surveys for a non-profit operating in 150 rural communities.•Wrote program evaluation reports based on quantitative and qualitative research, including data visualization. Report findings were used by client organizations in testimony before the U.S. Senate and in briefings to Boards of Directors for national nonprofits.•Analyzed back-end data from computerized learning software packages to assess relationships between software usage and user outcomes in order to identify areas for improvement.•Developed tools for budget planning and billable hours tracking to create a more transparent internal budget planning process, and trained other managers to use these tools.

Alexandria, Va

•Contributed to the development of a self-assessment tool for schools and districts, "Educating the Whole Child: An ASCD Action Tool," for the organization’s flagship initiative, Whole Child Education. •Led committee to vet potential organizational partners as part of the Whole Child Education Initiative.•Coordinated conference meetings for up to 200 attendees.

Ed.M., International Education Policy

Key coursework: •Empirical Methods: Introduction to Statistics for Research •Intermediate Statistics: Applied Regression and Data Analysis.

B.A. With Honors, International Studies And Russian Area Studies

Activities and Societies: Emory READ, Tour Guide, Sophomore Advisor

Coursework In Big Data Engineering