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Andrea Richards, Mba Email & Phone Number

Small Business Owner; Administration and Customer Service Management at U.S. Small Business Administration
Location: Grayson, Georgia, United States 7 work roles 3 schools
1 work email found @sba.gov LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 86%

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Role
Small Business Owner; Administration and Customer Service Management
Location
Grayson, Georgia, United States
Company size

Who is Andrea Richards, Mba? Overview

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Quick answer

Andrea Richards, Mba is listed as Small Business Owner; Administration and Customer Service Management at U.S. Small Business Administration, a with 5048 employees, based in Grayson, Georgia, United States. AeroLeads shows a work email signal at sba.gov and a matched LinkedIn profile for Andrea Richards, Mba.

Andrea Richards, Mba previously worked as Loan Specialist at U.S. Small Business Administration and Business Owner at Ace Handyman Services. Andrea Richards, Mba holds Master Of Business Administration - Mba, Business Administration And Management, General from Angelo State University.

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*@sba.gov
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Profile bio

About Andrea Richards, Mba

Experienced Administrative Professional with a demonstrated history of working in the military Industry as well as the civilian Industry. Skilled in the business industry in areas such as Customer Service, Banking, Administration, Financial Services. Result-driven and decisive administrative professional and loan specialist with considerable years of experience in supervisory and administrative services. Proven success in resolving and lessening customer complaints via phone etiquettes, processing payroll transactions, and issuing loans based on clients’ capacity. Remarkable efficiency in recognizing customer requirements and offering suitable service plans as well as administrative solutions to increase company profitability. Adept at assisting help desk procedures, enhancing team productivity, and executing customer service policies. Capability of adapting and utilizing labor and resources data to determine priorities to streamline organizational operations.

Current workplace

Andrea Richards, Mba's current company

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U.S. Small Business Administration
U.S. Small Business Administration
Small Business Owner; Administration and Customer Service Management
washington, district of columbia, united states
Website
Employees
5048
AeroLeads page
7 roles

Andrea Richards, Mba work experience

A career timeline built from the work history available for this profile.

Loan Specialist

Current

United States

Approved business loans and suggested recommended collaterals to secure loans. Processed loans as a Team Lead to underwrite loans completed by loan officers. Implemented recognized financial procedures to examine financial resources and recompensated requested loans as per client’s ability. Analyzed overall relevant facts to provide eligibility determinations, including intended use of proceeds, nature, and cause of damage by recommending legislative and written justifications for conclusion. Issued loan applications through web-based computer system to communicate with customers and representatives. Developed strategies and suggestions for business loan approval and dismal. Examined and reviewed credit histories to regulate individuals’ and businesses’ credit worth. Guaranteed loan recommendations by following overall statutory, regulatory, and administrative guidelines. Delivering courteous and professional customer service, while supplying the best quality products and service quality to meet customers’ expectations. • Aided execution of $7.2M applications, and authorized 628K loans for accumulated $115B funding to business owners across nation.• Rated outstanding level five in delayed home, business, and EIDL loans during organizational fiscal year, 2021.• Advanced and executed calculation spreadsheet to assist loan officers and manage accurate cash-flow analyses.• Maximized loans’ productivity by designing excel tracking systems and efficiently managing loans. • Accomplished loan specialist duties in team lead role.• Executed 2108 rapid Team Lead actions and finished almost 508 loan officers’ activities during organizational fiscal year, 2021.

Oct 2020 - Present

Business Owner

Current
Ace Handyman Services

Snellville, Georgia, United States

May 2021 - Present

Unit Program Coordinator

Goodfellow Air Force Base, Texas, United States

Supervised, followed, and submitted evaluations to supervisors on time. Managed payroll time cards and supported employees’ onboarding or offboarding processes. Undertook diverse duties, including supervising onboarding or out-processing airmen, sustaining Squadron Commander’s calendar, directing meeting arrangements, and arranging conferences. Operated multiple tasks, such as collaborating with critical persons and groups, receiving telephone calls, greeting visitors, and maintaining nature of calls and visitors. Employed current and effective tracking systems along with producing, modifying, printing, retrieving, and manipulating files for general office agreements. Enforced policies, pertinent laws, precedents, and regulations to influence use of relevant programs and support resources.• Imposed analytical techniques by delivering and examining program operations’ efficiency and effectiveness. • Précised and observed information and data, record and database in addition to other resources to solve obstacles. • Delivered excellent customer service by maintaining financial operations.• Secured award for civilian employee of the Quarter.

May 2019 - Oct 2020

Administrative Support Assistant

Fort Dix, New Jersey, United States

Played an integral part in planning, directing, and monitoring manpower resource requirements. Controlled payroll and time cards and facilitated new employees regarding onboarding or offboarding procedures. Processed, tracked, and submitted evaluations to supervisors in an efficient manner. Resolved various complex issues, executed administrative operations, and accomplished program objectives. Described reporting requirements and adjusted time slots with subordinate officials to collect and submit information and data. • Sustained divisional chief’s calendars, synchronized meeting procedures, and rescheduled conference travel plans, agendas, and tours along with assembling traveling documents.• Directed stored and received goods for division worth more than zero to $50K.• Planned office events.

May 2016 - May 2019

Customer Experience Associate

Rye, New York, United States

Assisted customers in processing loan applications. Instrumental in providing excellent customer service while opening and closing new checking or saving accounts and credit cards for requesting applicants. Controlled lobby management. Supported all customer-related are. · Identify sales referral opportunities to maintain extensive customer relationships and complete initial evaluation of customer needs to direct them to the appropriate sales specialist, setting up appointments as required (as the position is not licensed, sales discussions and needs evaluations may not include wealth products). Execute operational duties within the branch in support of sales personnel, including processing applications, signature cards, check ordering, etc. to support all branch customer segments. · Implemented the Group compliance policy locally by containing compliance risk in liaison with the Head of Group Compliance, Global Business Compliance Officer, Area Compliance Officer or Local Compliance Officer, ensuring adequate compliance resources and training, fostering a compliance culture and optimizing relations with regulators. · Completed other responsibilities, as assigned.

Nov 2007 - Jun 2014

Retail Specialist

Rye, New York, United States

Mar 2009 - Jun 2013

Cashier & Human Resources Assistant

Regal Entertainment Group, Llc

New Rochelle, New York, United States

Sep 2005 - Nov 2007
Team & coworkers

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3 education records

Andrea Richards, Mba education

Master Of Business Administration - Mba, Business Administration And Management, General

GPA: 3.85 out of 4.0

Bachelor Of Business Management, Business Administration And Management, General

GPA: 3.4 out of 4.0 Honors: (Cum Laude) President’s List Fall 2007; Winter 2008

Associate In Applied Science, Business Administration And Management, General

GPA: 3.41 out of 4.0 Honors: Dean’s List Winter 2006; Fall 2006

FAQ

Frequently asked questions about Andrea Richards, Mba

Quick answers generated from the profile data available on this page.

What company does Andrea Richards, Mba work for?

Andrea Richards, Mba works for U.S. Small Business Administration.

What is Andrea Richards, Mba's role at U.S. Small Business Administration?

Andrea Richards, Mba is listed as Small Business Owner; Administration and Customer Service Management at U.S. Small Business Administration.

What is Andrea Richards, Mba's email address?

AeroLeads has found 1 work email signal at @sba.gov for Andrea Richards, Mba at U.S. Small Business Administration.

Where is Andrea Richards, Mba based?

Andrea Richards, Mba is based in Grayson, Georgia, United States while working with U.S. Small Business Administration.

What companies has Andrea Richards, Mba worked for?

Andrea Richards, Mba has worked for U.S. Small Business Administration, Ace Handyman Services, United States Department Of Defense, Hsbc, and Victoria'S Secret.

Who are Andrea Richards, Mba's colleagues at U.S. Small Business Administration?

Andrea Richards, Mba's colleagues at U.S. Small Business Administration include Michael Ordija, Olayinka Akamo, Contina Coleman, Skeeter Hamilton, and Xander Munro.

How can I contact Andrea Richards, Mba?

You can use AeroLeads to view verified contact signals for Andrea Richards, Mba at U.S. Small Business Administration, including work email, phone, and LinkedIn data when available.

What schools did Andrea Richards, Mba attend?

Andrea Richards, Mba holds Master Of Business Administration - Mba, Business Administration And Management, General from Angelo State University.

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