Experienced Administrative Professional with a demonstrated history of working in the military Industry as well as the civilian Industry. Skilled in the business industry in areas such as Customer Service, Banking, Administration, Financial Services. Result-driven and decisive administrative professional and loan specialist with considerable years of experience in supervisory and administrative services. Proven success in resolving and lessening customer complaints via phone etiquettes, processing payroll transactions, and issuing loans based on clients’ capacity. Remarkable efficiency in recognizing customer requirements and offering suitable service plans as well as administrative solutions to increase company profitability. Adept at assisting help desk procedures, enhancing team productivity, and executing customer service policies. Capability of adapting and utilizing labor and resources data to determine priorities to streamline organizational operations.