Andrea Shields Email & Phone Number

San Rafael, California, United States

San Rafael, California, United States

With wide ranging beer knowledge I help patrons to discover our beer, as well as other styles they might not have known they'd be interested in. This brewery is in the heart of a suburban county and is mostly patronized by locals. I work to create a comfortable and inviting space for patrons to come learn about beer, mingle amongst their community, and have a good time.

San Rafael Ca

Santa Rosa, California, United States

-Collaborated with fellow staff to create training sessions and clinics to inform and educate fellow staff of best practices and methods. -Adapted customer service techniques to a diverse clientele of different ages, user experiences, and levels of familiarity with the company. -Coached trainees to assess the needs of each individual client to employ proper physical, verbal techniques to maximize the individual’s in-store customer experience.-Worked with higher management in group… Show more -Collaborated with fellow staff to create training sessions and clinics to inform and educate fellow staff of best practices and methods. -Adapted customer service techniques to a diverse clientele of different ages, user experiences, and levels of familiarity with the company. -Coached trainees to assess the needs of each individual client to employ proper physical, verbal techniques to maximize the individual’s in-store customer experience.-Worked with higher management in group sessions, conference calls, and during business hours to plan and implement methods of improving sales and customer experience. Show less

Served bar/restaurant patrons with extensive beer and food knowledge. Russian River Brewing has quite a following and so many beloved beers to introduce and educate patrons on, whether first timers or long standing customers. As a team, we acted as brand ambassadors to the many patrons who came from across the world to try Russian River beer, especially in February for the annual release of Pliny the Younger.

San Francisco Bay Area

Styled clients through an online platform with personalization being most important. It was my job to get to know each of my clients desired styles and lifestyles, so that I could curate a box of things they'd love in each Fix. Clients create their profiles with many details on what they do, what they need, and what they love, also allowing for a space to specifically request things in each box. This one on one communication made for a great way to get to know each of my clients more intimately.

Napa, California, United States

I opened this new location for Stone Brewing. Dove right into this new concept with the Stone brand at the forefront. I served bar patrons with extensive knowledge of beer selection and beer in general. Curated beer styles with choice meals and created a comfortable space for patrons to dine and drink.

Sunnyvale, Ca

Assist customers with excellent service.Advise patrons on the House's extensive beer and menu selection.Enhance a customers experience with friendly Irish culture.Support staff during busy shifts while engaging and building rapport with customers. Prepare float bags and count tills for proper money management.

Los Altos, Ca

With my extensive knowledge of our product, I am able to fit any woman with the exact needs and desires of their preferences. Our swimwear line is designed by bra cup size and pant or dress size. We have a vast array of styles, support, and coverages. Also having our own Ready-to-Wear line and carrying other designers, I guide and advise all our customers to what they want and love in clothing and fashion. I as well analyze my clientele, community, and business, and in turn merchandise and… Show more With my extensive knowledge of our product, I am able to fit any woman with the exact needs and desires of their preferences. Our swimwear line is designed by bra cup size and pant or dress size. We have a vast array of styles, support, and coverages. Also having our own Ready-to-Wear line and carrying other designers, I guide and advise all our customers to what they want and love in clothing and fashion. I as well analyze my clientele, community, and business, and in turn merchandise and drive business in my store based upon that and other factors.Customer service is key and I thrive to enhance every customer's experience all while empowering women in the name of Malia Mills and her mission as a designer. Show less

Encourage and build a strong staff with individual and team sales.Strong emphasis on clientelePushed to sell to a daily sales goal while maintaining store standard.Daily and seasonal visual merchandising.

Assist customers with excellent service, taking and completing orders correctly and efficiently.Advise patrons on the House's extensive beer and specialty drink selection.Enhance a customers experience with friendly Irish culture.

San Jose, Ca And Palo Alto, Ca

Developing, maintaining, overseeing, and delegating an A volume store stockroom. Daily tasks and maintenance, thorough training of associates of company standard, are just a part of the role I had at Abercrombie and Fitch. Working with a management team as well as independently to keep the systems in place that make merchandising a busy store as smooth as possible.

Communications, Communication And Media Studies

General Education