Andrea Sofia L.
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Andrea Sofia L. Email & Phone Number

Customer Care at SustainCERT
Location: Berlin, Berlin, Germany 4 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
SustainCERT
Role
Customer Care
Location
Berlin, Berlin, Germany
Company size
21 employees

Who is Andrea Sofia L.? Overview

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Quick answer

Andrea Sofia L. is listed as Customer Care at SustainCERT, a company with 21 employees, based in Berlin, Berlin, Germany. AeroLeads shows a matched LinkedIn profile for Andrea Sofia L..

Andrea Sofia L. previously worked as Senior Customer Success Manager at Sustaincert and Customer Support Specialist at Planetly By Onetrust. Andrea Sofia L. holds Laurea Magistrale Lm, Language Interpretation And Translation from Università Iulm.

Company email context

Email format at SustainCERT

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SustainCERT

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Profile bio

About Andrea Sofia L.

I dedicated my last 5 years in building efficient and strong B2B and B2C relationships in technical support. In my last position I worked as Customer Service Specialist at OneTrust’s ESG & Sustainability Cloud (formerly Planetly). This experience for me was definitely a radical point in my working career, as I realized how I am willing to contribute actively to fight the climate crisis by accelerating companies as they transition to a net-zero economy.

Current workplace

Andrea Sofia L.'s current company

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SustainCERT
Sustaincert
Customer Care
Website
sustain-cert.com
Employees
21
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4 roles

Andrea Sofia L. work experience

A career timeline built from the work history available for this profile.

Senior Customer Success Manager

Current
Sustaincert
Apr 2023 - Present

Customer Support Specialist

Planetly By Onetrust

Berlino, Germania

- One-on-one support, guidance and communication to customer/clients through the whole integration process, in order to bring ESG Strategy, Data and Goals together- Calculation of carbon emissions across scope 1, 2 and 3 according to GHG Protocol and internal methodologies- Analysis of CO2 emission data inputted by the customer to ensure validity and.

Apr 2022 - Apr 2023

Team Lead Servizio Clienti

Bosch Service Solutions

Berlino, Germania

- Setting tasks to pursue business development and final targets, tracking the feedbacks and generating new goals as well as identifying new opportunities to increase the sell-outs of the project;- Management of internal KPI’s, such as service level, average processing time, availability; coordination of day-to-day business through targeted control and.

Apr 2019 - Mar 2022

Customer Service Operator

Bosch Service Solutions

Berlino, Germania

- B2B: coordination of the correspondence and general technical interaction with the suppliers; handling requests and individual order entries for the special preferences;- B2C: technical support to customers/clients, working on the one-on-one; escalating customer feedback suggestions and complaints to improve individual customer experience and build.

Feb 2018 - Apr 2019
Team & coworkers

Colleagues at SustainCERT

Other employees you can reach at sustain-cert.com. View company contacts for 21 employees →

FP Francesca Palamidessi Francesca Palamidessi Colleague at Sustaincert Amsterdam, North Holland, Netherlands, Netherlands View → GB Guillaume Boinnard Guillaume Boinnard Colleague at Sustaincert Seytroux, Auvergne-Rhône-Alpes, France, France View → KZ Karolina Zasada Karolina Zasada Colleague at Sustaincert Walferdange, Luxembourg, Luxembourg, Luxembourg View → GC Gustave Coste Gustave Coste Colleague at Sustaincert Apt, Provence-Alpes-Côte d'Azur, France, France View → CG Cy Goris Cy Goris Colleague at Sustaincert White Plains, New York, United States, United States View → DK Deepak Kumar Deepak Kumar Colleague at Sustaincert Noida, Uttar Pradesh, India, India View → PK Prakash Kr Sahu Prakash Kr Sahu Colleague at Sustaincert Noida, Uttar Pradesh, India, India View → EK Eva Kamenšek Boureghda Eva Kamenšek Boureghda Colleague at Sustaincert Amsterdam, North Holland, Netherlands, Netherlands View → BB Barbara Bodnar (She/Her) Barbara Bodnar (She/Her) Colleague at Sustaincert Amsterdam, North Holland, Netherlands, Netherlands View → MR Marcela Reis Marcela Reis Colleague at Sustaincert London, England, United Kingdom, United Kingdom View →
1 education record

Andrea Sofia L. education

FAQ

Frequently asked questions about Andrea Sofia L.

Quick answers generated from the profile data available on this page.

What company does Andrea Sofia L. work for?

Andrea Sofia L. works for SustainCERT.

What is Andrea Sofia L.'s role at SustainCERT?

Andrea Sofia L. is listed as Customer Care at SustainCERT.

Where is Andrea Sofia L. based?

Andrea Sofia L. is based in Berlin, Berlin, Germany while working with SustainCERT.

What companies has Andrea Sofia L. worked for?

Andrea Sofia L. has worked for Sustaincert, Planetly By Onetrust, and Bosch Service Solutions.

Who are Andrea Sofia L.'s colleagues at SustainCERT?

Andrea Sofia L.'s colleagues at SustainCERT include Francesca Palamidessi, Guillaume Boinnard, Karolina Zasada, Gustave Coste, and Cy Goris.

How can I contact Andrea Sofia L.?

You can use AeroLeads to view verified contact signals for Andrea Sofia L. at SustainCERT, including work email, phone, and LinkedIn data when available.

What schools did Andrea Sofia L. attend?

Andrea Sofia L. holds Laurea Magistrale Lm, Language Interpretation And Translation from Università Iulm.

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