Andrea Spooner Email & Phone Number
Who is Andrea Spooner? Overview
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Andrea Spooner is listed as Bilingual customer Service Representative at BMO, a company with 42056 employees, based in Welland, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Andrea Spooner.
Andrea Spooner previously worked as Bmo Visa Representative at Bmo and Team Lead Uniuni at Uniuni. Andrea Spooner holds Hr Certificate from Humber College.
Email format at BMO
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About Andrea Spooner
Experienced Bilingual customer service professional with a demonstrated ability to work within timelines and leading teams to reach their highest potential. Skilled in Time & Account Management, Management with strong decision-making abilities. Proficient operations professional with a Human Resources certificate focused in Human Resources Management from Humber college.
Andrea Spooner's current company
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Andrea Spooner work experience
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Team Lead Uniuni
CurrentCustomer Service Team Lead
Current
Operations Supervisor
Client Services
- Spooner.andrea@gmail.com | 416 889 6581 | 39 Kimberley Crescent, Brampton, ON L6R 1T6PROFESSIONAL SUMMARYDedicated and analytical bilingual CS Manager versed in business and employee management. Offering 10 years of.
- Initiated the first customer service department to respond to telephone and email inquiries.
- Performed recruiting, posting and onboarding of candidates
- Wrote employee manual for customer service representatives
- Trained and implemented training manuals and notes to aid in the discussion with clients.
- Managed employee timesheets and daily workflows when and if things are slow.
Team Lead Know Your Client
Managed team of analysts and reviewed daily work flows. Also created a cohesive work environment that encouraged communication and provided guidance. Managed daily workflows and casesPerformed weekly quality assurance assessments by reviewing employee recommendations and reasoning for reporting and closing incidents. Discussed areas in need of improvement.
Analyst-Control List Filter
Monitored client profiles to verify identities by comparing different regulatory lists such as OFAC, SDNT and PEP. This helped the bank to stay within compliance, avoid fines and reduce the risk of money laundering and financing of terrorism.
Personal Financial Services Representative
* Acquire new Mortgages and retain existing mortgages.* Upsell clients on new and improved products.* Educate and sell Investments to improve our clients portfolio
Colleagues at BMO
Other employees you can reach at bmo.com. View company contacts for 42056 employees →
Folakemi Fashuwape
Colleague at Bmo
Mississauga, Ontario, Canada, Canada
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AB
Aashish Bhakri
Colleague at Bmo
Toronto, Ontario, Canada, Canada
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JF
Jayson Frieberg
Colleague at Bmo
Woodbridge, Ontario, Canada, Canada
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FL
Fanny L.Besner
Colleague at Bmo
Vaudreuil-Dorion, Quebec, Canada, Canada
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RI
Rebecca Ip
Colleague at Bmo
Canada, Canada
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DC
Dianwei Chen
Colleague at Bmo
Richmond Hill, Ontario, Canada, Canada
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PS
Peter Sinclare
Colleague at Bmo
Canada, Canada
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NM
Nicole Muniz
Colleague at Bmo
Laval, Quebec, Canada, Canada
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SA
Saif Ahmad
Colleague at Bmo
Canada, Canada
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CC
Carla Castillo
Colleague at Bmo
Laval, Quebec, Canada, Canada
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Andrea Spooner education
Hr Certificate
D.E.C, Communications
D.E.C, Communications
Hr Certificate, Human Ressource Management
Frequently asked questions about Andrea Spooner
Quick answers generated from the profile data available on this page.
What company does Andrea Spooner work for?
Andrea Spooner works for BMO.
What is Andrea Spooner's role at BMO?
Andrea Spooner is listed as Bilingual customer Service Representative at BMO.
Where is Andrea Spooner based?
Andrea Spooner is based in Welland, Ontario, Canada while working with BMO.
What companies has Andrea Spooner worked for?
Andrea Spooner has worked for Bmo, Uniuni, Majorel, Venngo, and Rbc.
Who are Andrea Spooner's colleagues at BMO?
Andrea Spooner's colleagues at BMO include Folakemi Fashuwape, Aashish Bhakri, Jayson Frieberg, Fanny L.Besner, and Rebecca Ip.
How can I contact Andrea Spooner?
You can use AeroLeads to view verified contact signals for Andrea Spooner at BMO, including work email, phone, and LinkedIn data when available.
What schools did Andrea Spooner attend?
Andrea Spooner holds Hr Certificate from Humber College.
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