Andrea Steinbach Email and Phone Number

Executive Assistant:- Management of the agendas - Management of e-mails, i.e. channelling work in the right direction- Maintenance of the “Echeancier”- Meeting organization- Preparation of meetings, agenda’s and conferences- Ensuring that meeting discipline is kept- Compilation of papers for Board Meetings- Assisting with travel arrangements and accommodation- Maintenance of address book and business cards- Co-ordination of holiday planning including cover- Filing of mails and documents - Typing- Preparation of presentations (PowerPoint)Client Services:Daily Tasks Include:- Key – Contact for Austrian / German / Luxemburgish / Swiss Clients and banking partners (give advice to the clients/partners regarding the relationship with Lombard International Assurance S.A. – first point of contact for clients/partners)- Client Services (written and via phone)- Query handling for clients/partners- Complaint handling for clients/partners- Working together with other departments to ensure a high profile service to our clients/partners- Organize team-meetings- Organize training sessions- Writing and updating internal procedures and presentations- Assisting registration issues (i.e. opening accounts, amending client standing data, chasing missing documentation)Skills developed: - Organization of meetings- Meeting clients- Organize day-to-day- Be able to work in a multilingual place- Knowledge in German Tax LawsLanguages:German: Mother tongueEnglish: C1 (12 years at school, practice at work every day)Frensh: B2 (7 years at school, 11 months spent in Client Services France, 4 weeks language holiday in France 2011)Luxemburgish: good knowledge; language course one year