Andrea Vazquez Email and Phone Number

Sourced high-quality golf cart and pro shop supplies, negotiated with suppliers to secure the best terms.Prepared and delivered detailed and competitive quotes for golf cart and supplies.Actively followed up on open quotes to convert potential leads into sales. Demonstrated strong follow-up skills by proactively reaching out to customers to secure sales, address any concerns, and ensure satisfaction with products or services.Processed and managed open sales orders, ensuring timely and accurate fulfillment.Maintained and nurtured relationships with existing accounts, addressing their needs and ensuring customer satisfactionIdentified and resolved pricing or quantity discrepancies in orders and invoices.Provided exceptional customer service, handling inquiries and resolving issues promptly.Provided technical assistance with regard to researching part numbers for customer’s requirements.Conducted daily sourcing activities to fulfill customer requirements, identify new opportunities, and maintain strong supplier relationshipsCollaborated with internal teams, including sales, accounting and operations, to coordinate efforts and deliver exceptional service to customers.Responsible for growing the customer base with regard to number of accounts and volume of purchases on an annual basis. Obtained information about competitive products and the product lines the company represented.Obtained all supplier credits and submitted them to the Accounting department for immediate processingReviewed vendor sales orders for accuracy after a purchase order was submitted.

Generate purchase orders to ensure timely movement of products through supply chain processes.Support and expedite supply chain operations, process orders, and execute sourcing activities for orders. Manage all purchases for assigned commodity and processing on HVAC POs accordingly.HVAC Commodity Management: Managed the procurement of HVAC commodities, ensuring timely and cost-effective acquisition.Galley Requisitions Assistance: Assisted in processing galley requisitions from vessels as needed, ensuring accurate and prompt fulfillment.Maintained strong relationships with suppliers to negotiate favorable terms and ensure quality standardsEnsured all procurement activities complied with company policies and relevant regulations.Worked closely with other departments to align procurement activities with overall company goals and operational needs.Issue Purchase Orders for approved requisitions and process orders by determining the best supply alternatives given cost, timeline and quality requirements.Source items from suppliers by researching and identifying supply optionsSort out discrepancies between suppliers, receiving and Accounts PayableProvide follow up and expediting as needed to ensure arrival of supplies at final destination

Implemented cost-saving measures by ensuring duplicate requisitions from the vessel were not processed, resulting in annual savings for the entertainment department.Generated purchase orders to ensure timely movement of products through supply chain processes.Maintained delivery status and expedited purchase orders for the Hotel Supply Chain Management teamPoint of contact for suppliers; made sure issues were addressed within an effective and timely matterManaged the creation of new items within procurement system to achieve the objectives established for vessel/guest expectations Processed requisitions for the casino department when needed.

Trained and mentored new expeditors, enhancing their skills and improving team performance.Monitored and managed inboxes for several vessels and both islands for NCL in a timely and efficient manner.Supported and expedited supply chain operations, process orders, and executed sourcing activities for orders. Managed all purchases for assigned vessels, and processing on POs accordingly. Coordinated and prioritized new build and dry dock orders simultaneously, navigating the demanding nature of managing multiple projects with varying deadlines and requirementsMonitored and ensured that RFQ’s are submitted by vessel according to the storing scheduleCommunicated with international and domestic suppliers to obtain price, availability and delivery schedules on order confirmationsCoordinated offloads for incorrect deliveries.Administered contracts and ensured that all contractual requirements are met by the supplier.Resolved issues of prices of contracted products

• Successfully decreased freight costs by 20%• Scheduled all full truckloads, partial and LTL shipments.• Daily contact with freight brokers• Handled the switchboard.• Processed credit card transactions for Accounting

Engaged in regular customer contact via telephone and email to address inquiries, provide updates on orders, and offer support throughout the sales process.Assist in material management processes such as inventory control and stock replenishmentAccurately handled and processed payroll for all employees, ensuring timely and correct payments.Managed and supervised warehouse staffPurchased necessary hand tools and equipment, maintaining budgetary guidelines and ensuring operational efficiency.Oversaw all aspects of orders from request for quotation (RFQ) to delivery, ensuring customer satisfaction and adherence to timelinesManaged daily office operations, ensuring a smooth and efficiently.Conducted interviews, assessed candidates, and managed the hiring process, including running background check

• Maintained constant communication between vendors and Government Contract Administrators to ensure that customers' needs were being met.• Coordinated with Government Contract Administrators, vendors and freight companies to ensure timely delivery and safety of all cargo• Monitor ABVS score and review data is correct• Expedited government contracts• Coordinated partial shipments• Negotiated reclassification and reweights with freight companies• Reviewed quotations and negotiate pricing with shipping and freight companies to determine the • most economical shipping mode for LTL and FTL shipments.• Determined classification for truck shipments• Scheduled pickup with vendors and freight companies• Prepared Bill of Ladings for truck shipments• Determined classification of commodities for International shipments• Responsible for confirming ISF filing was processed by Custom Brokers• Negotiated pricing and booked shipments with Brokers for ocean and air shipments• Requested rates for Hazardous shipments• Reviewed invoices from freight companies for accuracy• Inbound and outbound customer service• Prepared UPS Airway Bills• Resolved pricing discrepancies, quantity and description issues on purchase orders with suppliers• Confirmed purchase orders complied to drawings.• Tracked and confirmed orders shipped in a timely manner• Resolved discrepancies on shipments and backorders• Coordinated drop shipments directly from vendor to the Government warehouse facilities andforward all appropriate paperwork to the vendor• Arranged shipments with Freight Forwarders, Couriers and Vendors• Monitored vendor performance• Resolved invoicing problems with vendors.• Promoted from Receptionist to Contract Administrator/Expeditor