Andrea Warne Email & Phone Number

Burlington, Ontario, Canada

• Strong knowledge in departmental and store financials including Common Year Plan targets for sales, hours, SPLH and margin. Tracks metrics on a daily basis to monitor departmental and individual targets and.
• Performs customer consultations to a high standard to maintain superior customer service. Drives CSI results with team members through weekly CSI Huddles, training and in store… Show more
• Performs customer consultations to a high standard to maintain superior customer service. Drives CSI results with team members through weekly CSI Huddles, training and in store initiatives.
• Strong inventory management. Controls stock levels through weekly ordering, cycle counts and daily lowstock procedures. Maintains newness in the department by rotating stock and managing discontinueds and phase outs.
• Regularly increases product knowledge, to ensure accurate information is passed on to the customer, by reading product manuals, attending seminars and researching online, completing Beauty Learning and other SDMU.
• Plans and implements departmental events and Galas including designing and producing marketing material for in store display and community outreach. Supports other team members in implementing mini events or demos to.

Utilize product knowledge and interpersonal skills to provide superior customer service. Performs make up and skincare consultations to assist the customer in choosing the correct products for their needs. Works with the department manager and other Beauty Experts to increase sales within the department and for the store. Manages client files in order to.

Helped manager build and maintain client database which was used for direct marketing for new releases and Gallery events. Provided excellent customer service, including in home consultations to help clients choose artwork for their living or office spaces. Regularly changed displays and re-merchandised Gallery to create interest. Worked with the manager.

Responsible for ordering and stock control. Managed three staff members which included scheduling, training and ensuring staff were motivated and performing to company standards. Planned on counter and treatment room events to increase sales. Actively recruited new customers with demonstrations, sampling, events and through word of mouth by providing above.

International Exchange Program - Business Administration

Bachelor Of Business Administration (Bba), Finance, General