Andrea Wilder Email & Phone Number

Dedicated and passionate about improving the effectiveness of organizations and the individuals and teams within them. To generate changes in organizational effectiveness utilizing organized instruction, while ensuring development is related to the progress of longer-term organizational and employee growth.

- Managed office functions including coordinating and reviewing appropriate services and support for patients. - Utilized excellent customer service to coordinate appointments via phone and email for medical office with over 100 patients.- Increased Health and safety management metrics by over 20% by ensuring that all employees are made aware of the regulatory compliance measures. - Coordinated yearly individual service plan renewals and adjustments for patients and their families.

- Prepared and led new employee orientation to familiarize with clinic policies, procedures, and company culture. - Educated and coached over 10 new hires in multiple positions within the clinic. - Maintained desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training, resulting in a 15% employee satisfaction rate. - Multitasked a variety of administrative duties including high volume phone calls, collecting co-payments, schedule patients accordingly in a fast-paced environment.

Atlanta, Georgia, United States

- Facilitated training for numerous students utilizing phonetics, multi-sensory learning, and repetition techniques. - Developed Administrative concepts by providing information, educational opportunities, and experiential growth opportunities for 75 students. - Maintained official school records of teachers and students per district policy while exercising extreme attention to detail.- Coordinated and designed special projects within the academy which resulted in an increase in overall morale and visual standards by 15%.

Coordinated and arranged for delivery of legal correspondence to sailors, and Navy commands.Developed administrative processes to achieve organizational objectives and improve office efficiency by 10%.Conducted and initialized background checks for sailors and civilian employees. Planned and coordinated internal meetings and off-site events for 100 people resulting in an increase of morale throughout the organization.

Psyd, Clinical Psychology

Master Of Arts - Ma, Education (E-Teaching & Learning)

Activities and Societies: Command Sexual Assault Victims Advocate Program, Command Climate Survey Team Member (EEO), President.

Bachelor Of Science - Bs, Liberal Arts And Sciences/Liberal Studies