Andrea Ballon Landa Email & Phone Number

Arequipa, Perú

• Strategized with department heads to design, implement, train and monitor the employee performance evaluations, assuring the bonus payment in time and the overall improvement of results for the next year. • Trained the managers in the use of performance reviews as coaching tools for individual development.• Developed and managed the HR Balance Scorecard/ Dashboard and analyzed the employee Data, leading to several reports and headcount improvement decisions across all… Show more • Strategized with department heads to design, implement, train and monitor the employee performance evaluations, assuring the bonus payment in time and the overall improvement of results for the next year. • Trained the managers in the use of performance reviews as coaching tools for individual development.• Developed and managed the HR Balance Scorecard/ Dashboard and analyzed the employee Data, leading to several reports and headcount improvement decisions across all sites.• Managed of the HRIS (Talentia) to ensure both a smooth and easy self-service and up to date Data.• Managed the hiring process. Show less

Perú

• Led the talent acquisitions and recruitment processes, created and posted job ads, scheduled interviews and managed pre-employment screenings and background checks.• Executed the employee onboarding program and ensured the completion of all pre-employment forms in time.• Orchestrated special corporate events for +100 VIP Mining clients (including the Peruvian President at the time) and suppliers and organized office events for +200 employees.• Managed the employee leaves program… Show more • Led the talent acquisitions and recruitment processes, created and posted job ads, scheduled interviews and managed pre-employment screenings and background checks.• Executed the employee onboarding program and ensured the completion of all pre-employment forms in time.• Orchestrated special corporate events for +100 VIP Mining clients (including the Peruvian President at the time) and suppliers and organized office events for +200 employees.• Managed the employee leaves program, reducing the overdue holidays across the company.• Redacted company rules, policies and procedures to support and maintain the company culture and values.• HR Budget consolidation and forecast.• Managed contractors under the HR scope (Cleaning Services, Gardening, Basic infrastructure Maintenance, Waste management)• Managed of all Company-Employee loans and their follow-up.• Developed a time and attendance format to record the employees effective working hours assuring a correct count and conversion for the payroll process. Show less

Perú

• Identified all corrective actions and processed all documentation needed to maintain the sites operating licenses and permits.• Passed third party and internal Audits.• Executed social responsibilities initiatives by organizing, keeping on budget, delivering the aid.• Maintained constant communication with influence zone leaders to organize and assure relevant social aid initiatives.o COVID: Implemented guidelines and protocols. Managed the screening of rapid tests for all… Show more • Identified all corrective actions and processed all documentation needed to maintain the sites operating licenses and permits.• Passed third party and internal Audits.• Executed social responsibilities initiatives by organizing, keeping on budget, delivering the aid.• Maintained constant communication with influence zone leaders to organize and assure relevant social aid initiatives.o COVID: Implemented guidelines and protocols. Managed the screening of rapid tests for all employees. Show less

La Joya, Arequipa, Perú

• Calculated, communicated and oversaw the follow up and reporting of the Operational metrics (OEE, OOE, TEEP, Yield)• Trained the employees in achieving the management of the processes under their scope.• Created, kept updated, analyzed and deployed PowerBI dynamic reports to all operations employees.• Analyzed and designed possible scenarios of the Conversion cost, forecast, and budget. • Executed periodical production, shutdown, internal benchmark, energy consumption, reports.

Lima, Perú

(same as above, but in the city of Lima)

Arequipa, Perú

• In charge of all Expats employees, personal assisting them with translation services and finding accommodation, schools, health facilities and other relevant services.• Conducted and improved the Internal Communication process by increasing the communication frequency.• Implemented and maintained the 5s´ in the HR area.• Created, registered and followed up purchase and service orders in SAP.• Redacted different types of contractors and suppliers’ contracts to meet the company… Show more • In charge of all Expats employees, personal assisting them with translation services and finding accommodation, schools, health facilities and other relevant services.• Conducted and improved the Internal Communication process by increasing the communication frequency.• Implemented and maintained the 5s´ in the HR area.• Created, registered and followed up purchase and service orders in SAP.• Redacted different types of contractors and suppliers’ contracts to meet the company needs and requirements. Show less

Arequipa, Perú

• Controlled the Capital Expenses of the “La Joya site” project. Generated Expenses reports on a periodical basis to maintain control of the real vs budget expenses.• Coordinated different services for the resident employees, like transportation and feeding.

Arequipa, Perú

• Processed wholesale purchases. Processed custom retail orders, customer transactions, exchanges, returns.• Kept an updated stock in the US Warehouse and distributor.• Person of contact between the company owner and the supplier.• Maintained and up-to date look and catalogue of products on the website to ensure both sales and customer satisfaction.• In charge of customer service attending them over the phone, helping then with Q&A, purchases or refunds. Resolved customers’… Show more • Processed wholesale purchases. Processed custom retail orders, customer transactions, exchanges, returns.• Kept an updated stock in the US Warehouse and distributor.• Person of contact between the company owner and the supplier.• Maintained and up-to date look and catalogue of products on the website to ensure both sales and customer satisfaction.• In charge of customer service attending them over the phone, helping then with Q&A, purchases or refunds. Resolved customers’ requests to ensure an optimal customer journey and experience.• Created content and managed social media (Facebook, Twitter, Pinterest, Google+).• Assisted on creating and launching e-mail marketing campaigns. Show less

Arequipa, Perú

• Managed the control, registration and creation of invoices. Created balance sheets and cash flows. Issuance of insurance policies and other Mine document requirements.• Controlled of attendance and safety talks and meetings on site. Disposal of materials and PPEs for employees• Organized Manager trips to Peru (from USA), flights, transportation, accommodation and served as translator to Spanish speaker employees.

Park City, Utah, Usa

Park City, Utah, Usa

Master Of Business Administration - Mba, Gpa:3.3/4.0 | Honors: Class Rank 2.

Activities and Societies: • Relevant Coursework: Strategic talent management, negotiating to create value, CRM, designing.

Programa De Especialización Y Desarrollo, Gestión Del Talento Humano, 17

Bachelor In Business Administration, Honors: Class Rank 4.

Activities and Societies: • Relevant Coursework: Leadership Program

Diplomado De Liderazgo Juvenil

Senior Year, Senior Year

Graduaduo, 3Rcio Superior

4To De Media