Andrea Cortez Email and Phone Number
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Dedicated and hardworking professional with 20 years of experience in healthcare contracts management and analysis. Strong communication skills proven in effective dealing, negotiating and building lucrative relations with clients, plus thorough and well organized in completing projects with professional commitment.• Managed contracts for some of the largest, most demanding clients. Received these clients from other teams because the clients were dissatisfied with their current service and turned them into happy and engaged clients.• Efficiently utilized time and improved processing clients’ contracts from 5 days turnaround to 2 days turnaround; the effort boosted client satisfaction and enabled other department to work on contracts sooner.• Streamlined the process of acquiring contracts from clients through electronic submission; the process shortened the turnaround time of the sending process, cut down the involvement of account managers, lessened client confusion of who to contact, and significantly reduced other issues encountered during the manual process. • Supported the company-wide Lean Activity through collaborating with Lean Sensei in eliminating unnecessary steps in processes, which increased productivity by 31% without hiring additional employees.
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Sr Business Intelligence AnalystFinthriveMckinney, Tx, Us
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Sr Business Intelligence AnalystFinthrive Jun 2022 - Present• Monitor KPIs of customers and provide diagnostic health checks to perform quantitative and qualitative data analysis to understand the root causes of poor solution performance and identify improvement opportunities. • Led the KPI committee to streamline KPIs for Contract Management customers and expand customer performance monitoring. Moved from only monitoring 6 KPIs to 13, including AR days, bad debt reduction, and denials.• Attend weekly product development calls as a “voice of the customer” for product enhancements and defects. -
Sr Adoption Success ConsultantFinthrive Nov 2021 - Jun 2022• Serve as the point of contact and subject matter expert for post-implementation, client life cycle, and proactive adoption success strategy for assigned clients.• Use client feedback to improve customer experience, efficiency, and client adoption.
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Senior Contract AnalystArdent Health Services May 2018 - Nov 2021Nashville, Tennessee• Responsible for hospital managed care contracts for largest Ardent markets in Oklahoma and Texas comprised of 16 facilities.• Contact payors directly for contract information/rates to ensure complete accuracy in contract loading.• Work with underpayments team to ensure that claims are paid correctly and adjust contracts as needed.• Calculate month end changes that affect the revenue and report that information to hospital CFOs.• Monitor zero expected payments to ensure validity of claims. • Map payor codes to contracts and reprice accounts so they are correct in the net revenue model.• Audit other analysts work in different markets to ensure accuracy of contract loading. -
Senior Analyst, Contract ManagementNthrive Mar 2015 - May 2018Dallas/Fort Worth Area• Loaded hospital contracts into the Contract Management system and analyzed the results of test accounts to determine if the contracts were loaded properly before placing into production and having live hospital claims run through that contract.• Helped new analysts learn the Contract Management system and oversaw their questions/contracts.• Audited contracts of junior analysts. The audit is the last step to ensure accuracy of building the hospital contract in Contract Management before sending to the client for final approval.• Worked client requested Production Support cases through SalesForce.com. These cases are client requested changes to contracts that are already in production and have live claims running through them.
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Analyst, Contract MaintenanceMedassets Jun 2012 - 2015Dallas/Fort Worth Area• Analyzed hospital payer contracts and convert the paper contracts into electronic format into the Contract Management system. Reviewed the results of test accounts to determine if the contracts were loaded properly before placing into production, helping to ensure that hospitals are being paid correctly. -
Manager, Contract InventoryMedassets Jan 2008 - May 2012Dallas/Fort Worth Area• Handled the hiring and training of new employees and assigned workload/contracts to analysts.• Facilitated client orientations and developed relationship with new clients to teach them how to start using the Contract Management system. • Held weekly meetings to keep the department updated with the latest policies, procedures, turnaround times, and status of new client implementations.• Participated in Lean sessions to cut down on turnaround times for department from 5 days to 3 days.
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Senior Analyst, Contract InventoryMedassets Jun 2006 - Dec 2007Dallas/Fort Worth Area• Handled contract documentation for new clients.• Reviewed other analyst's work and assisted manager by answering questions or filling in when manager not available.• Continued previous duties as well.
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Analyst, Contract InventoryMedassets Dec 2004 - May 2006Dallas/Fort Worth Area• Stamped and bookmarked hospital payer contracts using Adobe Acrobat.• Determined if complete contract was sent to us in order to load rates for hospital and contacted hospital if more information was needed.• Created contract profile shells for Contract Analysts to load contract rates.• Organized and filed all ancillary files/fee schedules that were needed for loading of rates.
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Intern/Part-Time Analyst, Contract InventoryMedassets May 2002 - Nov 2004Dallas/Fort Worth Area• Helped the Contract Inventory department out full time during summers and breaks and then part-time during school semesters. • Scanned paper contracts to PDF, convert paper fee schedules to Excel and stamp and bookmark contracts.• Answered company phone and greeted guests for receptionist while they were on breaks.• Any additional projects as needed by company.
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Sales AssociateMontgomery Ward Sep 1998 - Aug 2001Denton, Tx• Started out working in Linens and Housewares checking out and assisting customers as needed and stocking shelves. • Promoted to selling Electronics and Appliances as a commission based role. • Was the top selling associate several times during my employment. • Attended several product training classes and helped setup displays and take store inventory.
Andrea Cortez Skills
Andrea Cortez Education Details
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Management, Psychology, Sociology
Frequently Asked Questions about Andrea Cortez
What company does Andrea Cortez work for?
Andrea Cortez works for Finthrive
What is Andrea Cortez's role at the current company?
Andrea Cortez's current role is Sr Business Intelligence Analyst.
What is Andrea Cortez's email address?
Andrea Cortez's email address is an****@****lth.com
What is Andrea Cortez's direct phone number?
Andrea Cortez's direct phone number is +194020*****
What schools did Andrea Cortez attend?
Andrea Cortez attended University Of North Texas.
What are some of Andrea Cortez's interests?
Andrea Cortez has interest in Children.
What skills is Andrea Cortez known for?
Andrea Cortez has skills like Healthcare Information Technology, Healthcare, Microsoft Excel, Time Management, Software Documentation, Analysis, Team Leadership, Sales, Healthcare Management, Hospitals, Hipaa, Revenue Cycle.
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