Andrea Castagnoli Email & Phone Number

Bologna, It

Emilia Romagna, Italia

- Gestione della sede italiana di Softworks Limited- Gestione risorse e pianficazione- Espansione commerciale - Marketing- Progettazione e consulenza

Emilia-Romagna, Italy

- Collaborazione con i team di progettazione e vendita per promuovere il sistema Softworks in Italia, data la trentennale esperienza dell'azienda in questa verticale strategica. - Studio e analisi del mercato italiano nell'ambito dei software gestionali e di turnazione.- Profonda conoscenza del software e delle sue applicazioni in campo sanitario, manifatturiero, retail, settore pubblico, food & drink e in molti altri campi avendo gestito progetti con clienti in Irlanda, UK, Canada, USA, Germania con dipendenti in tutto il mondo. - Aggiornamento costante del prodotto per integrare nuove funzioni sulla base dei feedback dei nostri clienti.- Selezione del personale da assumere nel team tramite colloqui mirati.- Gestione del team italiano / Country Manager

Bray, Wicklow, Ireland

-Managing and coordinating a well thought out delivery process which adheres to a variety of experience managing parallel project implementations. - Working closely with clients taking a balanced and measured view of implementing projects and aligning customer requirements from both the customer and a Softworks point of view.- Gathering clients' requirements for implementing their organisations' requirements onsite and guiding the customer through each step of the process up to and including go live.- Understanding the required solution and technically implementing it (using MS Project if required).- Liaising with development on customisations. - Keeping Kanban Board tools (such Trello) constantly updated to give clients full visibility of each phase of the project.

Bray, Wicklow, Ireland

As Project Manager -Managing and coordinating a well thought out delivery process which adheres to a variety of experience managing parallel project implementations. - Working closely with clients taking a balanced and measured view of implementing projects and aligning customer requirements from both the customer and a Softworks point of view.- Gathering clients' requirements for implementing their organisations' requirements onsite and guiding the customer through each step of the process up to and including go live.- Understanding the required solution and technically implementing it (using MS Project if required).- Liaising with development on customisations. As Customer Trainer- Travelling extensively (Ireland and UK) to train Softworks' clients on how to use their customise software and mobile app version from the basic level to train the trainer sessions. - Working with engineers, project managers, developers, and support team to gather all thetechnical requirements of both the front and back end of each customised system before training the clients. Assisting Project Managers as Implementation Lead to coordinate and prioritiseproject tasks, manages timelines, maintains project plans and communicates status to clients, customer support team, and account management.- Following and implementing training materials including manuals, video training (video editing using Camtasia Studio) and slides. - Delivering webinar audio/video session to train clients remotely, preparing engaging presentations and slides to reach the e-learning objectives.- Organising internal staff training for new joiners within Softworks' guidelines.

Bray, County Wicklow, Ireland

- Travelling extensively (Ireland and UK) to train Softworks' clients on how to use their customise software and mobile app version from basic level to train the trainer sessions defining the Learning Objectives via an adequate Training Needs Analysis. - Working with engineers, project managers, developers, and support team to gather all thetechnical requirements of both the front and back end of each customised system before training the clients. Assisting Project Managers as Implementation Lead to coordinate and prioritiseproject tasks, manages timelines, maintains project plans and communicates status to clients, customer support team, and account management.- Following and implementing training materials including manuals, video training (video editing using Camtasia Studio) and slides. - Delivering webinar audio/video session to train clients remotely, preparing engaging presentations and slides to reach the e-learning objectives.- Organising internal training for new joiners within Softworks' guidelines.

County Dublin, Ireland

- Proficient in delivering effective classroom training sessions.- Possess excellent presentation and teaching skills.- Ability to develop and lead technical training program sessions.- Ability to generate technical concepts in a clear and precise manner.- Assessed skills through set-up and use of interactive Excel spreadsheet.- Manage people from different countries and cultures helping to solve problems using interpersonal skills.

County Dublin, Ireland

Reviewing advertisements content to make sure it adheres to Google policies. Validating, investigating and responding to inquiries of an urgent or sensitive nature within established guidelines. Delivering training programmes either for new joiners or experienced agents through slides and Excel sheets. Skills acquired: Attention to details, ability to prioritise different tasks, team working skills

Codigoro (Fe), Italy

I worked as a supervisor in the production lines of tetra-pack, boxes, bottles products from tomatoes, beans, red kidney, peas.During this period I attended different training courses about security, cleaning agents and detergents.I used to talk every hour with my superior and manager to report daily problems and possible solutions, because we worked as a team. Every day I had to solve problems, find the better way to reduce times without a losing in quality and also motivated my collogues to do their best. Moreover, the deadlines were the most important thing and I always respected them.

Codigoro (Fe), Italy

As a free-lance journalist every day I had to find new interesting stories. For this reason, I gained important skills either face to face or phone based. At the same time I became a charismatic and confident public speaker. Furthermore, I had the opportunity to develop my IT passion both in Windows and iOS. For example, I learnt these abilities:Microsoft Word- Format & Re-Use Headers- Manage Page Layout- Insert Hyperlinks- Formatting Documents- Formatting TablesMicrosoft Excel- Analyse Tables- Charts- Formulas- Create SpreadsheetsMicrosoft Powerpoint- Create Presentations- Create SlideshowsE-mail software (Outlook, Mail, browsing)- Auto Reply- Cc: and Bcc:- Configure Email Settings- Create and Send Email Messages- Email Filters- Emailing Documents- Mail Merge- Manage Junk Mail- Sending Attachments- Set Up Email Signatures- Sharing Documents

Ferrara, Italy

The experience to work with on-line journal was amazing!Day by day I told with different people using phone, face to face, e-mail, social media and different browsers.I always had an enthusiastic attitude to select, collect and analyse news, photos and interesting contents. I was usually creative to catch the best thing in each story.

Codigoro (Fe), Italy

Free-lance journalist

Porto Viro (Ro), Italy

Free-lance journalist

Master'S Degree, Philosophy Of Society, Art And Communication, First Class Honours

My Master's Thesis "Three remarkable reprises of Kant’s reflective judgement: Arendt, Ricoeur and bioethics" compares Reflective.

Bachelor'S Degree, Philosophy And Human Science, First Class Honours

My Bachelor’s Thesis called "Over the medical reductionism. The application of Popper's critical rationalism to the medicine" was.

College Of Science, Liceo Scientifico "Tullio Levi-Civita", Codigoro (Fe), Italy, 99/100

Activities and Societies: -Spanish basic course - PET Cambridge Exam Level B1 - University of Engineering access Test