Support And Training Specialist
Current
Apr 2024 - Present
AeroLeads people directory · profile
Ofer Zilberman Email & Phone Number
Supporting clients become successful.
at
Softworks.com
1 work email found
@iubenda.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 86%
Current company
Role
Supporting clients become successful.
Location
Vaughan, Ontario, Canada
Company size
Who is Ofer Zilberman? Overview
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Quick answer
Ofer Zilberman is listed as Supporting clients become successful. at Softworks.com, a company with 63 employees, based in Vaughan, Ontario, Canada. AeroLeads shows a work email signal at iubenda.com and a matched LinkedIn profile for Ofer Zilberman.
Ofer Zilberman previously worked as Support and Training Specialist at Softworks.Com and Customer Success USA/Canada at Iubenda. Ofer Zilberman holds Bachelor’S Degree, Bachelor'S Of Commerce- Hospitality And Tourism Management from Ryerson University.
Company email context
Email format at Softworks.com
This section adds company-level context without repeating Ofer Zilberman's masked contact details.
{first}.{last}@iubenda.com
86% confidence
AeroLeads found 1 current-domain work email signal for Ofer Zilberman. Compare company email patterns before reaching out.
Profile bio
About Ofer Zilberman
Ofer Zilberman is a Supporting clients become successful. at Softworks.com. Colleagues describe them as "I had the pleasure of working alongside Ofer at iubenda.com, where he brilliantly managed our English-speaking customer base. Ofer's dedication to customer satisfaction was evident in every interaction. His deep understanding of the complexities of data privacy laws helped our clients feel confident and well-informed, ensuring their compliance needs were seamlessly met. I recommend him for any role that requires a customer-first attitude." and "Laser-focused is how I’d describe Ofer’s approach over the years as a security and fraud specialist. Ofer had an incredible eye for spotting patterns and preventing misuse of our platform, saving us significant potential losses in revenue. Having been promoted from a Travel Expert to this hybrid role with finance, he also brought a customer-focused and empathetic manner to his direct communications with customers during investigations. I'd recommend him for any role that would… Show more"
Current workplace
Ofer Zilberman's current company
Company context helps verify the profile and gives searchers a useful next step.
Softworks.Com
5 roles
Ofer Zilberman work experience
A career timeline built from the work history available for this profile.
Customer Success Usa/Canada
- Perform daily activties to reduce churn and proactively reach out to clients about their subscriptions
- Onboard new clients and help with installation of Iubenda's privacy compliance tools
- Review the customer journey, determine how it’s supported, and use a consultative approach to help clients overcome issues and achieve their goals
Dec 2021 - Apr 2024
Security And Fraud Specialist
- Perform security checks and investigate fraudulent attempts to use the TourRadar platform to purchase travel packages by authenticating cardholders and customers
- Respond to chargebacks on disputed transactions made on the TourRadar platform so as to minimize fees to the website by gathering evidence and answering the payment processor who the at fault party is
Nov 2019 - Sep 2020
Customer Support Agent
- Performing data-entry duties by inputting travel bookings into both internal and external systems
- Following up with customer requests and communicating with tour operators
- Handling booking cancellations, payment issues, and adjustments
- Supporting the team by creating daily plan of actions in response to live channel demand and completing EOD reports
- Recognizing opportunities to optimize internal processes and implementing solutions for efficiency and productivity
May 2018 - Sep 2020
Mentor
Hospitality And Tourism Management Mentoring, Ryerson University
Facilitated 4 mentoring sessions to first year students and provided information, advice and support for first year students in their transition into university life.
Sep 2017 - Dec 2017
Team & coworkers
Colleagues at Softworks.com
Other employees you can reach at softworks.com. View company contacts for 63 employees →
GH
George Healion
Colleague at Softworks.ComIreland, Ireland
View →
AR
Arun Raj
Colleague at Softworks.ComWolverhampton, England, United Kingdom, United Kingdom
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ML
Mitchell Lang
Colleague at Softworks.ComAmherstburg, Ontario, Canada, Canada
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CM
Cian Murphy
Colleague at Softworks.ComDublin, County Dublin, Ireland, Ireland
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RP
Rafael Perfeito
Colleague at Softworks.ComPorto Alegre, Rio Grande Do Sul, Brazil, Brazil
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MD
Maximiliano D'Onofrio
Colleague at Softworks.ComIreland, Ireland
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DC
Donna Clarke
Colleague at Softworks.ComRoyal Sutton Coldfield, England, United Kingdom, United Kingdom
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DP
Duane Phillips
Colleague at Softworks.ComKilkenny, County Kilkenny, Ireland, Ireland
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CA
Chiara Anzoise
Colleague at Softworks.ComIreland, Ireland
View →
VD
Veronica D'Onofrio
Colleague at Softworks.ComIreland, Ireland
View →
George Healion
Colleague at Softworks.ComIreland, Ireland
View →
AR
Arun Raj
Colleague at Softworks.ComWolverhampton, England, United Kingdom, United Kingdom
View →
ML
Mitchell Lang
Colleague at Softworks.ComAmherstburg, Ontario, Canada, Canada
View →
CM
Cian Murphy
Colleague at Softworks.ComDublin, County Dublin, Ireland, Ireland
View →
RP
Rafael Perfeito
Colleague at Softworks.ComPorto Alegre, Rio Grande Do Sul, Brazil, Brazil
View →
MD
Maximiliano D'Onofrio
Colleague at Softworks.ComIreland, Ireland
View →
DC
Donna Clarke
Colleague at Softworks.ComRoyal Sutton Coldfield, England, United Kingdom, United Kingdom
View →
DP
Duane Phillips
Colleague at Softworks.ComKilkenny, County Kilkenny, Ireland, Ireland
View →
CA
Chiara Anzoise
Colleague at Softworks.ComIreland, Ireland
View →
VD
Veronica D'Onofrio
Colleague at Softworks.ComIreland, Ireland
View →
1 education record
Ofer Zilberman education
FAQ
Frequently asked questions about Ofer Zilberman
Quick answers generated from the profile data available on this page.
What company does Ofer Zilberman work for?
Ofer Zilberman works for Softworks.com.
What is Ofer Zilberman's role at Softworks.com?
Ofer Zilberman is listed as Supporting clients become successful. at Softworks.com.
What is Ofer Zilberman's email address?
AeroLeads has found 1 work email signal at @iubenda.com for Ofer Zilberman at Softworks.com.
Where is Ofer Zilberman based?
Ofer Zilberman is based in Vaughan, Ontario, Canada while working with Softworks.com.
What companies has Ofer Zilberman worked for?
Ofer Zilberman has worked for Softworks.Com, Iubenda, Tourradar, and Hospitality And Tourism Management Mentoring, Ryerson University.
Who are Ofer Zilberman's colleagues at Softworks.com?
Ofer Zilberman's colleagues at Softworks.com include George Healion, Arun Raj, Mitchell Lang, Cian Murphy, and Rafael Perfeito.
How can I contact Ofer Zilberman?
You can use AeroLeads to view verified contact signals for Ofer Zilberman at Softworks.com, including work email, phone, and LinkedIn data when available.
What schools did Ofer Zilberman attend?
Ofer Zilberman holds Bachelor’S Degree, Bachelor'S Of Commerce- Hospitality And Tourism Management from Ryerson University.
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