Maximiliano D'Onofrio Email & Phone Number

County Wicklow, Ireland

Amsterdam Area, Netherlands

Provide customer support using Zendesk in Spanish and English.Handling a broad range of player support cases, gathering information from players, troubleshooting issues related to technical, billing, player behavior, game and account queries; updating player account and information if needed.Other tasks - Translations - Quality Review of tickets- Bug testing and reporting (Jira)

Bulgaria

Provide player support via communication media such as, email or chat, in the account-specific language (Spanish and Latin America Spanish) based on account guidelines and procedures.Handling a broad range of player support cases, gathering information from players, troubleshooting issues related to technical, billing, player behaviour, game and account queries; updating player account and information if needed.

Irlanda

6 Weeks projectRoles and responsibilities- Sustainable research.- Building refurbishes analysis.- Business processes innovation & improvements.

Ciudad Autonoma De Buenos Aires

Data management: accounts, credit cards and monetary transactions between Cabal, banks and commercial stores.Technical support: related to the internal and external programs that were installed on Cabal and other companies in order to manage accounts and transactions information. This was done by phone and email. Testing: monitoring tasks for future process on productive SQL and Data warehouse servers.Programming: regular maintenance and on daily basis modification of the proprietary software developed on DOS.Scripting: this task was done monthly as it was a review, test and reporting possible modifications of the scrips developed by other areas in order to manage certain key information related to the database. Manual information Control: reviewing certain key areas of the process to avoid any issue while importing and exporting transactions that should be transferred to another companies or other internal areas of Cabal.

Buenos Aires, Argentina

Data Base Assistant in Firebird

Argentina

Data Base assistant work with MySQL

Buenos Aires, Argentina

Analysis and development of charts in Microsoft Excel, Data in Microsoft Word and Excel

Argentina

Installation and maintenance in both Hardware and Software

Sustentabilidad E Innovacion En Los Negocios, Sustentabilidad, 9

This six-week online course was held from September 9 through October 29, 2015. It comprised 4-6 hours of learning effort per week, 6.

Introduction To Public Relations Mooc (Online), Public Relations, 10

Introduction to public relations and the different types of PR practice.Certified by the CIPR of United Kingdom

Fotógrafo Profecional, Photography, 7

I started to study photography as a hobby, to improve my technique and my knowledge of photography editing.

Licenciatura En Relaciones Publicas, Relaciones Públicas, Publicidad Y Comunicación Aplicada, 7

I studied 3 years of a total of 5. Due to complications with my work I have to quit studding.

Licenciatura En Sistemas, Sistemas De Información De Gestión, General

I studied until 2ed year but the career didn´t like me, that why I stop studding.