Andrea Csosz Email & Phone Number

Porto, Portugal

• Expertise in global HRIS systems, including SuccessFactors and UKG PeopleDoc.• Provide comprehensive support across all stages of the employee life cycle.• Manage and optimize HR administrative procedures to ensure efficiency and compliance.• Handle a wide range of HR inquiries• Contribute to the development and enhancement of the HR System Support knowledge base by identifying key areas for improvement.

Emea

• Coordinated a significant increase in employee numbers within a span of two years, resulting in a notable expansion of the company's workforce in the EMEA countries, also Turkey & Tunisia.• Work permit & relocation support• Project management & global project support optimization, employee benefits• Collaboration between HR, Admin & IT team for process development and implementation• Employee on/offboarding, termination process, recruitment and sourcing, performance management• End to end employee life cycle in all EU by providing necessary assets, led logistics, fixed asset inventory• Monthly finance reports of global offices; Binance Charity reconciliation support• Events & team building organization• Travel arrangements worldwide• Office management locally and remotely in Europe• Vendor management• C-level executives support (calendar management, meeting booking, travel arrangement)

• Improved office efficiency with streamlining administrative processes, implementing newtechnologies using G Suite, and improving communication among staff• Managed and oversaw budget of the office operation, controlled costs, negotiated with vendors and achieved to reduce overall expenses• Led the smooth daily operations of the office. Ensured health insurance registration &updated database creation• Assisted operation manager with onboarding - devices distribution & welcome kit• Procurement• Developed successful strategies to achieve positive work environment by improving well-being of employees, by creating gamers rooms, monthly themed Fridays and transformed team building events• Travel arrangements & relocation support

Malta

• Organized and processed room / restaurant reservations, requests, changes, and cancellations for in-house guests using Oracle Opera PMS system• Executed EOD reports of in-house guests, check-out guests and reservation numbers for the hotel and restaurants• Answered multi-line switchboard phone and responded to customer inquiries• Collaborated with various stakeholders, including management, housekeeping, and maintenance to ensure guest satisfaction• Effectively managed guest complaints and direct them to the responsible department for resolution• Supported reception team with group booking and check-in preparation • Completed office merchandising & managed supplies, collaborated with the main store