Andrea Csosz Email & Phone Number

Porto, Portugal

• Expertise in global HRIS systems, including SuccessFactors and UKG PeopleDoc.
• Provide comprehensive support across all stages of the employee life cycle.
• Manage and optimize HR administrative procedures to ensure efficiency and compliance.
• Handle a wide range of HR inquiries
• Contribute to the development and enhancement of the HR System Support knowledge base by identifying key areas for improvement.

EMEA

• Coordinated a significant increase in employee numbers within a span of two years, resulting in a notable expansion of the company's workforce in the EMEA countries, also Turkey & Tunisia.
• Work permit & relocation support
• Project management & global project support optimization, employee benefits
• Collaboration between HR, Admin & IT team for process development and implementation
• Employee on/offboarding, termination process, recruitment and sourcing, performance management
• End to end employee life cycle in all EU by providing necessary assets, led logistics, fixed asset inventory

• Improved office efficiency with streamlining administrative processes, implementing newtechnologies using G Suite, and improving communication among staff
• Managed and oversaw budget of the office operation, controlled costs, negotiated with vendors and achieved to reduce overall expenses
• Led the smooth daily operations of the office. Ensured health insurance registration &updated database creation
• Assisted operation manager with onboarding - devices distribution & welcome kit
• Procurement
• Developed successful strategies to achieve positive work environment by improving well-being of employees, by creating gamers rooms, monthly themed Fridays and transformed team building events

Malta

• Organized and processed room / restaurant reservations, requests, changes, and cancellations for in-house guests using Oracle Opera PMS system
• Executed EOD reports of in-house guests, check-out guests and reservation numbers for the hotel and restaurants
• Answered multi-line switchboard phone and responded to customer inquiries
• Collaborated with various stakeholders, including management, housekeeping, and maintenance to ensure guest satisfaction
• Effectively managed guest complaints and direct them to the responsible department for resolution
• Supported reception team with group booking and check-in preparation