Enterprise Service Delivery Analyst on Right of Entry Team at Charter Spectrum Enterprise Service Delivery, formerly Time Warner Cable

* Liaison between CEO, direct reports and upper management.* Corresponding with clients, coordinating business and personal travel, CEO calendar management,* Handle CEO email communications and complex expense report processing.* Create advanced PowerPoint presentations, Word documents, and Excel spreadsheets.

* Liaison between CEO, direct reports and upper management.* Corresponding with clients, coordinating business and personal travel, CEO calendar management,* Handle CEO email communications and complex expense report processing.* Prepare advanced PowerPoint presentations, Word documents, and Excel spreadsheets.* Coordinate large group onsite meetings, webinars, think independently and assure that all details are flawlessly covered including catering, supplies, room set up, and driving directions.* Setup weekly online demos and webinars to clients for marketing the LIT e-learning product.* Manage the help desk, answering calls and resolving client e-learning product questions.* Run personal errands as needed.* This company was sold, so I moved on to my next position.

*Support the Senior Managing Director of Hotel Investment Sales, five Managing Directors for Brokerage of Office Sales and Leasing, Land, Industrial, and Tenant Representation* Prepare Marketing Books, Create Aerial and Location maps for available properties using MapPoint.* Prepare market value analysis reports, letters of intent, contracts, lease agreements, proposals, marketing books, and PowerPoint presentation slideshows.* Prepare and complete deal files at sale closings, including OFAC, FIRPTA, Commission Agreements, Disclosures, Executed Sale and Lease Agreements and closing documents, Co-Broker Agreements, Calculating Commissions.* Run CoStar and Xceligent reports, prepare surveys and property tour books.* Prepare and run Xceligent CDX mail blasts for marketing.* Conduct research, compile data, and create Excel spreadsheets and reports.* Manage and oversee the ordering of all supplies needed to run the office, handle Ricoh copier and printer issues and maintenance, postage meter, mail distribution, order all coffee and kitchen supplies and maintain office inventory.

* Supported Richard Brown, Director of Commercial Properties and four brokers.* Calendaring, answering client calls, was able to resolve many client issues.* Typed Directors’ correspondence as well as correspondence between myself, brokers and clients.* Made multi-leg travel, hotel, transportation and meeting arrangements for executives, created itineraries and processed expense reports.* Conducted research, compiled data, and prepared documents and reports for presentation by executives.* Project Coordinator making sure everyone stayed organized and on task with client projects. Meeting or exceeding deadlines. In charge of collecting data, proofreading and updating Excel status report daily.* Entrusted with keeping confidential client contracts, information, documents, and emails.* Assisted team brokers in preparing market value analysis reports, letters of intent, contracts, lease agreements, proposals, marketing books, and PowerPoint presentation slideshows weeks before deadline.* Updated client status reports in Excel, posted them privately via the Staubach extranet site whereby the client would be able to login and access/download their most current property status documents.* Monitored lease expirations, prepared/processed lease amendments.* Helped increase sales and leasing by electronically marketing client properties nationwide. Posted and maintained 600-1000 properties on Loopnet, Costar, and Xceligent. Used Photoshop to prepare property photos for marketing.* Event Coordinator for the ICSC convention, greet/direct clients, make sure the Staubach booth ran smoothly.* Maintained Intranet site. Trained executives how to use and maneuver through the new site. Performed all site maintenance, writing codes as needed to keep site current. Point-of-contact for site questions.

* Supported the President of Communications Consulting group and four consultants.* Anticipated the executives’ needs; managed calendar; handled confidential matters.* Created presentations, proposals, reports, client employee benefits handbooks, and summary plan documents; formatted and improved the layout of all documents; proofread all documents for spelling and grammar.* Handled the production management of all projects including color printing, assembling, laminating covers, binding, and working with vendors for outsourcing needs.* Utilized the Internet for client research assignments, marketing development, ordering marketing products, and coordinating hotel and travel arrangements.* Communicated with clients, vendors, and internal departments developing an effective working rapport.* Created and maintained a large database in ACT of clients, employees, and statistical data and used it for mass mailings and event planning.* Designed and created an archive-sharing system of resources which was used companywide.* Created a procedures manual, prepared correspondence, memos, expense reports, time sheets, billing invoices, agendas, coordinated client and staff meetings, prepared and sent out direct mailings for marketing.* Our division was sold and downsized, so I moved on to my next position.