Strategic Marketing and Operations Healthcare Leader with expertise in brand strategy, program development and execution, and process creation to drive client success. Build strategic solutions grounded in customer and business needs. Recognized for successfully tackling complex problems, creating thoughtful, strategic, and practical marketing and operations solutions, and working collaboratively to contribute to a positive work environment and goal achievement. Led the largest US pharmaceutical patient assistance and access program for Pfizer. Vice Chair of Together Rx Access Board of Managers and Executive Director of Pfizer Patient Assistance Foundation.Areas of Expertise: Program Leadership and Execution | Creative and Design Execution and Management | Client Engagement Success | Operations Processes Design | Project and Process Management | Strategic Planning and Implementation | Access to Medicine and Reimbursement | Copay Assistance | Marketing | Sales Forecasting and Analytics | Budget and P&L Management | Experience highlights include:• Developed and implemented client onboarding program covering operations, promotion, and graphic design for launch of an AI, deep learning-powered chatbot providing nutrition support for cancer patients. • Created and rolled out new client launch program and design assets for seamless implementation of SaaS product for new clients.• Built pharmaceutical patient access operations and brand communications platform, including advertising, direct marketing, public relations, and patient advocacy, with highest satisfaction among patients and providers.• Optimized operations of largest US pharmaceutical patient assistance and access program, reducing operating expense by $10M per year and increasing customer satisfaction. • Created an operating foundation for pharma patient assistance program resulting in significant savings equivalent to $0.01 earnings per share.• Led introduction of innovative, customer-centric sales strategy and planning approach to 500-person pharma sales organization, driving revenue and improved customer relationships.