Andrea Domínguez Email & Phone Number

Remote

Elementor is one of the leading website builder platforms for WordPress and being part of this company has given me as much insight and experience in WordPress and plugins. My focus is to provide guidance and helps users understand existing & new features, system requirements to use the page builder and layouts design possibilities with the Page builder via live chat and email. Being part of this team led me to be a proactive associate and work in remote collaboration with my… Show more Elementor is one of the leading website builder platforms for WordPress and being part of this company has given me as much insight and experience in WordPress and plugins. My focus is to provide guidance and helps users understand existing & new features, system requirements to use the page builder and layouts design possibilities with the Page builder via live chat and email. Being part of this team led me to be a proactive associate and work in remote collaboration with my teammates through online collaboration tools and a web-based corporate wiki.I had the opportunity to be part of a project where I had to use different hats in Customer Experience, Technical support, and Accounts & Billing Departments.This gave me an inner and deep understanding to provide initial steps or guidance to solve any user's issue before forwarding for further assistance to the appropriate team. Show less

Mexico City Area, Mexico

Working for one of the highest communication and technology companies allowed me to serve diverse customers in the USA and Latin America with a positive, empathic, and professional attitude.-Support customers with the AT&T app guide them every step to fulfill a new order, track usage, change data plan, process payments, and Autopay enrollment.-Assist customers regarding a problem with an electronic payment done through the app, online, or bank transference.-Review/Update… Show more Working for one of the highest communication and technology companies allowed me to serve diverse customers in the USA and Latin America with a positive, empathic, and professional attitude.-Support customers with the AT&T app guide them every step to fulfill a new order, track usage, change data plan, process payments, and Autopay enrollment.-Assist customers regarding a problem with an electronic payment done through the app, online, or bank transference.-Review/Update account information and billing details. Show less

Mexico City Area, Mexico

A Centre for a private dental practice in all the areas required to collaborate and educate people about oral health using strategies for oral disease prevention, teaching techniques, methods, and variation of products according to their necessities.-Provide a unique and exceptional experience for our patients by personalising treatment.-Manage Database Records.-Helped colleagues stay on top of patients´ dental plans and provide efficient communication with everyone at… Show more A Centre for a private dental practice in all the areas required to collaborate and educate people about oral health using strategies for oral disease prevention, teaching techniques, methods, and variation of products according to their necessities.-Provide a unique and exceptional experience for our patients by personalising treatment.-Manage Database Records.-Helped colleagues stay on top of patients´ dental plans and provide efficient communication with everyone at the dental office. Show less

Mexico City Area, Mexico

I work along with a colleague who showed me to use modern technology associated with implants, dental devices, and restorative materials.-Learn the use and importance of modern equipment in dentistry (CAD/CAM, Digital Scanning, Digital X-Ray | Sensor DentiMax, Endodontics Rotatory System).

Mexico City Area, Mexico

A public institution of social assistance allowed me to strengthen my professional practice training through exceptional dental attention programs, and activities guaranteeing the well-being of our community.-Organise a program to improve oral health in elementary schools.-Participate in a program that helps uninsured communities, providing dental attention and medication through Mobile Units at no cost.

Mexico City Area, Mexico

Working at a service provider in the banking corporation allowed me to understand and acquire knowledge in this industry to provide high-quality customer service.-Provide usually complex or confusing financial information to customers in terms they could comprehend.-Provide an efficient alternative for customers to make their payment current and improve their benefits.-Answering questions about billing, payment processing, and support policies and procedures.

Master'S Degree, Dentistry

Bachelor'S Degree, Business Administration