Ándrea Férnanda Serrano Email & Phone Number

Chicago, Il, Us

New York, Ny, Us

● Set vision, goals, strategy, learning, and operations for all stewardship and donor relations activities across the Upper Midwest Hub (Greater Chicago-Northwest Indiana and Twin Cities regions)● Design and execute event execution, including creating the annual calendar of donor facing events and managing event consultants● Institute and execute editorial/creative strategy and collateral roadmap, including case for support for regions● Develop and coach a Manager through check-ins, team meetings, co-working, and a personal & professional development cycle● Influence and manage stakeholders, such as the Executive Directors, regional staff members, and Advisory Board members for regions● Lead across the organization as member of Upper Midwest Hub leadership team

New York, Ny, Us

● Created strategy for advisory board, individual giving, and acquisition fundraising streams and manage execution for a major giving portfolio of 60+ donors, raising over $7M in FY22● Designed and executed a hiring process focused on diversity, equity, competency-based decision-making through an anti-racist lens, and created comprehensive onboarding resources to support ongoing learning and development● Coached and developed two Directors through check-ins, team meetings, co-working, and a personal & professional development cycle● Influenced and managed stakeholders, such as the Executive Director and Advisory Board, in the cultivation, stewardship and solicitation of donors

New York, Ny, Us

● Set vision and strategy for individual and corporate fundraising streams, managed execution for major giving portfolio of 65+ donors, raising over $2.3M in FY20 & FY21● Coached and developed a Director and Coordinator through check-ins, team meetings, co-working, and a performance management cycle● Cultivated relationship with stakeholders, such as the Executive Director and Advisory Board, in the cultivation, stewardship and solicitation of donors

New York, Ny, Us

● Led execution of individual giving fundraising stream and managed a major individual giving portfolio of 55+ donors and prospects, raising over $2.2M in FY19● Coached and developed a Director and Coordinator through check-ins, team meetings, and a performance management cycle● Influenced and managed stakeholders, such as the Executive Director and Advisory Board, in the cultivation, stewardship and solicitation of donors

An aspiring anti-racist fundraiser focused on coaching other fundraisers how to embrace anti-racist and community-centric practices.

Boston, Ma, Us

● Promoted to Senior Manager (Oct 2017)● Raised $4.1 million as part of an 8 person development team● Managed 30 person Associate Board and 15 person Alumni Board to provide feedback on programming and oversee annual board elections and orientation● Implemented individual giving program for gifts under $10k and coordinate Donor Recognition and Stewardship Plans

Boston, Ma, Us

● Cultivated corporate relationships, resulting in Team Sponsorship Program increase of over $1 million● Managed execution of 19 corporate service projects with more than 3,000 volunteers as part of $100k Team Sponsor fulfillment● Supervised execution of 5 contracted events with 487 volunteers, resulting in $60k+ revenue● Developed, executed, and grew City Year Chicago’s MLK National Day of Service by 47% over 3 years● Executed City Year’s 4 Annual Events with $45K budget and hosting 630 AmeriCorps members● Supervised City Year Chicago’s Civic Engagement Team of 23 AmeriCorps members over 3 years● Executed Civic Engagement events in 100% of City Year communities, achieving strategic targets

Boston, Ma, Us

● Worked on a diverse team of seven to create 21 volunteer events engaging over 2,200 volunteers in human service and physical service for public areas and community centers across Chicago. Individual events ranged from 20 to 650 volunteers providing Chicago with a cumulative total of over 11,000 man-hours of service● Charged with external recruitment for all events● Developed and oversaw professional development trainings for 145 full-time volunteers through hands-on workshops in areas such as project planning and management and data evaluation● System and workflow processing of volunteer data collection, evaluation, and visualization process● Responsible for the updating, collection and record-keeping of volunteer’s liability waivers and contact information● Managed a volunteer database of over 1,000 individuals● Created final event-reports detailing event demographics and performance metrics

Boston, Ma, Us

● Worked towards completing over 1,700 hours of service on a diverse team of 9 corps members● Provide daily one-on-one as well as small group literacy tutoring for ninth grade students● Participate in leadership development through workshops and team-based activities● Selected out of 125 corps members to speak in front of a large audience at the Opening Ceremony for MLK Day of Service, the largest service project hosted by City Year

Chicago, Illinois, Us

The Surge Fellowship program encompasses a combination of case discussions, executive coaching, school/site visits, 360⁰ feedback, reflection, team-building, and “fireside chats” with education leaders such as urban superintendents and policy leaders – all to broaden exposure and accelerate skill and leadership development. High profile leaders of color in education and other industries are faculty members and informal advisers to the network of Surge Fellows. The acquisition of hard skills, entree to often inaccessible networks, and the deeply rooted connections to their communities position fellows to grow, push, and persist for excellence and equity.

B.A., Anthropology

Education record