Andrea Glenn Email & Phone Number

Indianapolis, Indiana, United States

⬥ Stabilize a team of 50+ employees, mitigating high turnover rates caused by pandemic and implementing integrated technical systems that simplified and streamlined project management⬥ Save company $10K / quarter by re-negotiating 5 vendor contracts and conducting 3-month in-depth market analysis project to source new vendors for construction products, services, and rental equipment⬥ Drive 20% increase in operational efficiency by providing 15+ synchronous and asynchronous learning opportunities that helped rapidly train team members on new processes, tools, and compliance protocols⬥ Deliver 15% increase in annual recurring revenue (ARR) by developing relationship with key community stakeholders in real estate, and proactively identifying and pursuing business opportunities⬥ Bring in 50% more clientele by delivering presentations on business’ operations and customer experience history to prospective clients at various events and conferences⬥ Ensure team stays on track through each project’s lifecycle by enforcing timelines, budgets, scope, and safety protocols, while constantly optimizing processes for maximum efficiency both in-office and onsite

⬥ Provided 500+ healthcare, tech, and other companies with expert analysis of various products, customer experiences, and technology systems in order to help improve their services⬥ Collaborated with teams of 5-100 people to evaluate new product implementation methods, service rollouts, and data outputs, specializing in leading executive teams in optimizing their end-user engagement

Indianapolis, Indiana, United States

⬥ Managed the daily operations of a 20-OR hospital's surgical department, streamlining patient care by organizing facility records, attending board meetings, devising work schedules, overseeing patient billing ⬥ Ensured 250+ operations each day were completed with minimal scheduling deviations by running daily standups with nursing team to review schedules, inventory levels, and equipment assignments⬥ Exemplified rapid decision-making, problem-solving, and leadership skills, maintained constant communication with surgeons and surgical staff, and established systems for keeping meticulous electronic billing records

⬥ Enabled a 25+ person team to conduct 20-30 operations each day by leveraging CERNER to manage all operation room (OR) assignments of doctors, nurses, instrument specialists assignments, equipment, etc⬥ Served as Interim Supervisor for OR management, continually assessing needs pertaining to clinical information systems, including hardware, software, staff development and management support

Indianapolis, Indiana, United States